KPI Library - ISO 26000 (IEC 26000) KPIs

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Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

This vast range of KPIs across various industries and functions offers the flexibility to tailor Performance Management and Measurement to the unique aspects of your organization, ensuring more precise monitoring and management.

Each KPI in the KPI Library includes 12 attributes:

KPI definition
Potential business insights [?]
Measurement approach/process [?]
Standard formula [?]
Trend analysis [?]
Diagnostic questions [?]
Actionable tips [?]
Visualization suggestions [?]
Risk warnings [?]
Tools & technologies [?]
Integration points [?]
Change impact [?]

It is designed to enhance Strategic Decision Making and Performance Management for executives and business leaders. Our KPI Library serves as a resource for identifying, understanding, and maintaining relevant competitive performance metrics.

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We have 49 KPIs on ISO 26000 (IEC 26000) in our database. In ISO 26000 implementation, KPIs help track an organization's performance in social responsibility areas like ethical behavior, community engagement, and environmental impact. They guide organizations in aligning their operations with societal expectations and sustainable practices.

These KPIs enable the measurement of the effectiveness of CSR initiatives, the impact on stakeholder engagement, and the organization's contribution to sustainable development goals. They also provide a framework for reporting and communicating CSR efforts to stakeholders, enhancing transparency and trust. KPIs under ISO 26000 are instrumental for businesses to demonstrate their commitment to social responsibility and ethical practices, which are increasingly important in today’s business environment.

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KPI	Definition	Business Insights [?]	Measurement Approach	Standard Formula
Access to Healthcare Programs More Details	The availability and quality of healthcare programs provided to employees.	Identifies the extent of healthcare support provided to employees, reflecting the company's commitment to employee well-being.	Percentage of employees with access to healthcare programs, number of healthcare facilities available, range of services provided.	(Number of Employees with Access to Healthcare Programs / Total Number of Employees) * 100
Trend Analysis [?] Increasing access to healthcare programs may indicate a positive shift in employee well-being and satisfaction. Decreasing quality of healthcare programs could signal potential negative impacts on employee health and productivity. Diagnostic Questions [?] Are employees utilizing the healthcare programs effectively, or are there barriers to access? How does the quality of our healthcare programs compare to industry standards or best practices? Actionable Tips [?] Regularly survey employees to gather feedback on the effectiveness and accessibility of healthcare programs. Invest in preventive healthcare measures to improve overall employee health and reduce the need for reactive medical care. Collaborate with healthcare providers to tailor programs to the specific needs of employees. Visualization Suggestions [?] Line charts to track the utilization of healthcare programs over time. Pie charts to visualize the distribution of healthcare program usage by different employee demographics. Risk Warnings [?] Poor access to healthcare programs can lead to increased absenteeism and decreased productivity. Low-quality healthcare programs may result in higher turnover rates and difficulty in attracting top talent. Tools & Technologies [?] Employee wellness platforms to track and analyze healthcare program utilization and employee feedback. Data analytics tools to identify patterns and trends in healthcare program usage. Integration Points [?] Integrate healthcare program data with HR systems to understand the impact on employee performance and satisfaction. Link healthcare program utilization with performance management systems to assess the correlation between well-being and productivity. Change Impact [?] Improving access to healthcare programs can lead to a healthier and more engaged workforce, positively impacting overall company performance. Reducing the quality of healthcare programs may result in increased healthcare costs and decreased employee morale.
Anti-Corruption Measures More Details	The number of anti-corruption policies and training sessions implemented, indicating the organization's stance against corrupt practices.	Assesses the robustness of anti-corruption policies and training, indicating the potential risk of corruption within the organization.	Number of anti-corruption training sessions conducted, number of audits performed, number of reported incidents.	(Sum of Anti-Corruption Activities) / (Total Number of Employees)
Trend Analysis [?] An increasing number of anti-corruption policies and training sessions may indicate a proactive approach to preventing corrupt practices within the organization. A decreasing trend in the implementation of anti-corruption measures could signal complacency or lack of emphasis on ethical conduct. Diagnostic Questions [?] Are the anti-corruption policies and training sessions effectively communicated and understood by all employees? Is there a regular review and update process in place for the anti-corruption measures to ensure relevance and effectiveness? Actionable Tips [?] Regularly communicate the organization's stance on anti-corruption and ethical behavior to all employees through various channels. Conduct periodic assessments and audits to identify and address potential gaps or weaknesses in the anti-corruption measures. Provide whistleblower protection and anonymous reporting mechanisms to encourage employees to report any suspected corrupt activities. Visualization Suggestions [?] Line chart showing the trend in the number of anti-corruption policies and training sessions implemented over time. Bar graph comparing the implementation of anti-corruption measures across different departments or regions. Risk Warnings [?] Inadequate or ineffective anti-corruption measures can expose the organization to legal, financial, and reputational risks. A decline in the implementation of anti-corruption measures may indicate a higher likelihood of corrupt practices going undetected. Tools & Technologies [?] Compliance management software to track and manage the implementation of anti-corruption policies and training sessions. Whistleblower reporting platforms to facilitate anonymous reporting of potential corrupt activities. Integration Points [?] Integrate the tracking of anti-corruption measures with performance management systems to align ethical behavior with employee evaluations and incentives. Link anti-corruption efforts with supplier and vendor management systems to ensure ethical conduct throughout the supply chain. Change Impact [?] Improving anti-corruption measures can enhance the organization's reputation, trustworthiness, and attractiveness to potential partners and investors. Failure to address corrupt practices can lead to legal sanctions, loss of business opportunities, and damage to the organization's brand and image.
Biodegradable Packaging Usage More Details	The percentage of packaging materials that are biodegradable or environmentally friendly.	Reveals the company's efforts in reducing environmental impact through sustainable packaging solutions.	Amount of biodegradable packaging used, percentage of packaging that is biodegradable, number of products with biodegradable packaging.	(Total Weight of Biodegradable Packaging Used / Total Weight of All Packaging Used) * 100
Trend Analysis [?] An increasing usage of biodegradable packaging materials may indicate a positive shift towards environmentally friendly practices and sustainability efforts. A decreasing trend in biodegradable packaging usage could signal a lack of focus on environmental impact or a shift towards less sustainable packaging options. Diagnostic Questions [?] What percentage of our packaging materials are currently biodegradable or environmentally friendly? Are there specific products or packaging categories where we could easily transition to biodegradable options? Actionable Tips [?] Explore partnerships with suppliers that specialize in biodegradable packaging materials. Invest in research and development to create custom biodegradable packaging solutions tailored to our products. Educate and incentivize suppliers and partners to prioritize the use of biodegradable packaging materials. Visualization Suggestions [?] Line charts showing the percentage of biodegradable packaging materials used over time. Pie charts comparing the distribution of biodegradable and non-biodegradable packaging materials in our overall packaging inventory. Risk Warnings [?] Low usage of biodegradable packaging materials may lead to negative public perception and potential backlash from environmentally conscious consumers. Failure to prioritize biodegradable packaging could result in regulatory non-compliance and fines in the future. Tools & Technologies [?] Life cycle assessment (LCA) software to analyze the environmental impact of different packaging materials and identify opportunities for improvement. Supplier management platforms to track and monitor the sourcing of biodegradable packaging materials from our suppliers. Integration Points [?] Integrate biodegradable packaging usage data with sustainability reporting and corporate social responsibility (CSR) initiatives to demonstrate a holistic commitment to environmental stewardship. Link biodegradable packaging metrics with product development and design processes to ensure new products are designed with sustainability in mind. Change Impact [?] Increasing biodegradable packaging usage may lead to higher initial costs but can enhance brand reputation and customer loyalty in the long run. Conversely, a lack of focus on biodegradable packaging could result in reputational damage and decreased competitiveness in the market.
KPI Library $99/year Navigate your organization to excellence with 15,468 KPIs at your fingertips. Subscribe to the KPI Library CORE BENEFITS 49 KPIs under ISO 26000 (IEC 26000) 15,468 total KPIs (and growing) 328 total KPI groups 75 industry-specific KPI groups 12 attributes per KPI Full access (no viewing limits or restrictions) FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.
Biodiversity Impact Assessment More Details	The assessment of the organization's activities on local ecosystems and biodiversity.	Provides insights into the organization's awareness and management of its impact on local ecosystems.	Number of assessments conducted, area of land assessed, number of biodiversity-related initiatives implemented.	(Sum of Biodiversity Impact Assessments) / (Total Land Area Owned or Operated)
Trend Analysis [?] An increasing biodiversity impact assessment may indicate a growing negative effect on local ecosystems and biodiversity due to organizational activities. A decreasing assessment could signal improved environmental management practices or a decline in the organization's impact on local ecosystems. Diagnostic Questions [?] What specific activities or operations within the organization have the most significant impact on local ecosystems and biodiversity? Are there any regulatory requirements or industry standards for biodiversity impact assessment that the organization needs to consider? Actionable Tips [?] Implement sustainable practices and technologies to minimize the organization's impact on local ecosystems and biodiversity. Engage in partnerships or initiatives aimed at conservation and restoration of local biodiversity. Regularly monitor and review the organization's activities to identify and address any potential negative impacts on biodiversity. Visualization Suggestions [?] Line charts showing the trend of biodiversity impact assessment over time. Geospatial maps illustrating the geographical distribution of the organization's impact on local ecosystems and biodiversity. Risk Warnings [?] High biodiversity impact assessment can lead to environmental damage, loss of habitats, and potential legal or reputational risks for the organization. Ignoring or neglecting biodiversity impact assessment can result in long-term ecological harm and community backlash. Tools & Technologies [?] Environmental impact assessment software to accurately measure and analyze the organization's impact on local ecosystems and biodiversity. Geospatial mapping tools to visualize and understand the spatial relationship between organizational activities and local biodiversity. Integration Points [?] Integrate biodiversity impact assessment data with sustainability reporting systems to provide a comprehensive view of the organization's environmental performance. Link biodiversity impact assessment with supply chain management to ensure that suppliers adhere to sustainable and biodiversity-friendly practices. Change Impact [?] Improving biodiversity impact assessment can enhance the organization's reputation as an environmentally responsible entity, potentially attracting environmentally conscious customers and investors. Conversely, a high biodiversity impact assessment can lead to public scrutiny, legal challenges, and negative publicity, impacting the organization's social license to operate.
Carbon Footprint Per Employee More Details	The average greenhouse gas emissions generated per employee, reflecting the organization's per capita environmental impact.	Indicates the carbon efficiency of the organization's operations on a per-employee basis, useful for benchmarking and setting reduction goals.	Total CO2 emissions, number of employees, average emissions per employee.	(Total Carbon Emissions) / (Total Number of Employees)
Trend Analysis [?] An increasing carbon footprint per employee may indicate a lack of sustainability initiatives or inefficient resource usage. A decreasing footprint could signal successful implementation of green practices or improved energy efficiency measures. Diagnostic Questions [?] What are the main sources of greenhouse gas emissions within our organization? How does our carbon footprint per employee compare to industry benchmarks or best practices? Actionable Tips [?] Implement energy-saving measures such as LED lighting, efficient heating and cooling systems, and renewable energy sources. Promote telecommuting and carpooling to reduce commuting-related emissions. Invest in carbon offset programs or initiatives to mitigate the organization's environmental impact. Visualization Suggestions [?] Line charts showing the trend of carbon footprint per employee over time. Pie charts illustrating the distribution of emissions by source or department. Risk Warnings [?] High carbon footprint per employee can lead to regulatory non-compliance and reputational damage. Failure to address environmental impact may result in increased operational costs and decreased competitiveness. Tools & Technologies [?] Environmental management software to track and analyze emissions data. Carbon accounting tools to measure, report, and manage the organization's carbon footprint. Integration Points [?] Integrate carbon footprint tracking with sustainability reporting and corporate social responsibility initiatives. Link with HR systems to incorporate environmental performance into employee evaluations and incentives. Change Impact [?] Reducing the carbon footprint per employee may require initial investment but can lead to long-term cost savings and improved brand reputation. Conversely, a high carbon footprint can lead to increased operational costs and potential regulatory fines.
Community Development Contributions More Details	Financial and in-kind contributions made to local communities, reflecting the organization's commitment to societal development.	Highlights the company's investment in local community development and social responsibility.	Amount of financial contributions, number of community projects supported, hours of volunteer work contributed.	(Sum of Financial Contributions + Value of Volunteer Hours) / (Number of Community Projects Supported)
Trend Analysis [?] Increasing community development contributions may indicate a growing commitment to societal development and corporate social responsibility. Decreasing or stagnant contributions could signal a lack of focus on community development or financial constraints. Diagnostic Questions [?] What specific community development projects or initiatives have we contributed to in the past year? How do our community development contributions compare to those of our industry peers or similar organizations? Actionable Tips [?] Establish a formal community development budget to ensure consistent and meaningful contributions. Engage employees in volunteer programs or community service activities to supplement financial contributions. Collaborate with local stakeholders to identify and support community development projects aligned with organizational values and goals. Visualization Suggestions [?] Stacked bar charts showing financial vs. in-kind contributions over time. Geospatial maps highlighting the geographic distribution of community development projects and contributions. Risk Warnings [?] Insufficient community development contributions may lead to reputational damage and strained relationships with local communities. Over-reliance on in-kind contributions without meaningful impact assessment may result in inefficiencies and missed opportunities for societal development. Tools & Technologies [?] Corporate social responsibility (CSR) software to track, monitor, and report on community development initiatives and contributions. Impact assessment tools to evaluate the effectiveness and sustainability of community development projects. Integration Points [?] Integrate community development contributions with stakeholder engagement strategies to foster transparency and accountability. Align community development efforts with human resources and talent management to promote employee engagement and retention. Change Impact [?] Increasing community development contributions may enhance brand reputation and stakeholder trust, leading to potential business opportunities and partnerships. Conversely, a lack of meaningful community development contributions can negatively impact employee morale and organizational culture.

In selecting the most appropriate ISO 26000 (IEC 26000) KPIs from our KPI Library for your organizational situation, keep in mind the following guiding principles:

Relevance: Choose KPIs that are closely linked to your Corporate Strategy objectives and ISO 26000 (IEC 26000)-level goals. If a KPI doesn't give you insight into your business objectives, it might not be relevant.

Actionability: The best KPIs are those that provide data that you can act upon. If you can't change your strategy based on the KPI, it might not be practical.

Clarity: Ensure that each KPI is clear and understandable to all stakeholders. If people can't interpret the KPI easily, it won't be effective.

Timeliness: Select KPIs that provide timely data so that you can make decisions based on the most current information available.

Benchmarking: Choose KPIs that allow you to compare your ISO 26000 (IEC 26000) performance against industry standards or competitors.

Data Quality: The KPIs should be based on reliable and accurate data. If the data quality is poor, the KPIs will be misleading.

Balance: It's important to have a balanced set of KPIs that cover different aspects of the organization—e.g. financial, customer, process, learning, and growth perspectives.

Review Cycle: Select KPIs that can be reviewed and revised regularly. As your organization and the external environment change, so too should your KPIs.

It is also important to remember that the only constant is change—strategies evolve, markets experience disruptions, and organizational environments also change over time. Thus, in an ever-evolving business landscape, what was relevant yesterday may not be today, and this principle applies directly to KPIs. We should follow these guiding principles to ensure our KPIs are maintained properly:

Scheduled Reviews: Establish a regular schedule (e.g. quarterly or biannually) for reviewing your ISO 26000 (IEC 26000) KPIs. These reviews should be ingrained as a standard part of the business cycle, ensuring that KPIs are continually aligned with current business objectives and market conditions.

Inclusion of Cross-Functional Teams: Involve representatives from outside of ISO 26000 (IEC 26000) in the review process. This ensures that the KPIs are examined from multiple perspectives, encompassing the full scope of the business and its environment. Diverse input can highlight unforeseen impacts or opportunities that might be overlooked by a single department.

Analysis of Historical Data Trends: During reviews, analyze historical data trends to determine the accuracy and relevance of each KPI. This analysis can reveal whether KPIs are consistently providing valuable insights and driving the intended actions, or if they have become outdated or less impactful.

Consideration of External Changes: Factor in external changes such as market shifts, economic fluctuations, technological advancements, and competitive landscape changes. KPIs must be dynamic enough to reflect these external factors, which can significantly influence business operations and strategy.

Alignment with Strategic Shifts: As organizational strategies evolve, evaluate the impact on Corporate Strategy and ISO 26000 (IEC 26000). Consider whether the ISO 26000 (IEC 26000) KPIs need to be adjusted to remain aligned with new directions. This may involve adding new ISO 26000 (IEC 26000) KPIs, phasing out ones that are no longer relevant, or modifying existing ones to better reflect the current strategic focus.

Feedback Mechanisms: Implement a feedback mechanism where employees can report challenges and observations related to KPIs. Frontline insights are crucial as they can provide real-world feedback on the practicality and impact of KPIs.

Technology and Tools for Real-Time Analysis: Utilize advanced analytics tools and business intelligence software that can provide real-time data and predictive analytics. This technology aids in quicker identification of trends and potential areas for KPI adjustment.

Documentation and Communication: Ensure that any changes to the ISO 26000 (IEC 26000) KPIs are well-documented and communicated across the organization. This maintains clarity and ensures that all team members are working towards the same objectives with a clear understanding of what needs to be measured and why.

By systematically reviewing and adjusting our ISO 26000 (IEC 26000) KPIs, we can ensure that your organization's decision-making is always supported by the most relevant and actionable data, keeping the organization agile and aligned with its evolving strategic objectives.

KPI Library

$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.

Subscribe to the KPI Library

CORE BENEFITS

49 KPIs under ISO 26000 (IEC 26000)
15,468 total KPIs (and growing)
328 total KPI groups

75 industry-specific KPI groups
12 attributes per KPI
Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.

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