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Flevy Executive Learning

Who Is Dawn Ringrose?


Dawn Ringrose is Principal of Organizational Excellence Specialists and has consulted to management in areas that positively contribute to organizational performance since 1984. She has worked across the public, private, and non-profit sectors with small, medium, and large organizations.

Recognized by her peers with the Fellow Certified Management Consultant designation and the Quality & Excellence Builder Award, Dawn is currently the representative for Canada on the Global Benchmarking Network (GBN) and the Organizational Excellence Technical Committee QMD ASQ (OTEC) and was a representative on the Canadian committee that contributed to the ISO 20700 standard for management consulting.

In 2010, Dawn authored the Organizational Excellence Framework (OEF) publication and developed an accompanying toolkit (2012). These materials were designed to provide support for professionals and organizations using any excellence model, quality approach and related tool or technique. And, the toolkit has been popular! In the past 6 years, Dawn has been training professionals in over 20 countries, presenting at international conferences, publishing in international journals, working on projects at home and abroad, and leading the "first global assessment on the state of organizational excellence" launched by the OETC and supported by the GBN, ISO TC 176 and International Academy for Quality.


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