Dawn Ringrose is Principal of Organizational Excellence Specialists and has consulted to management in areas that positively contribute to organizational performance since 1984. She has worked across the public, private, and non-profit sectors with small, medium, and large organizations. Recognized by her peers with the Fellow Certified Management Consultant designation, Dawn has also been a representative on the Canadian committee that contributed to the ISO 20700 standard for management consulting. Today, she serves on the Executive Team of the Organizational Excellence Technical Committee (OETC) QMD ASQ and Board of the ISCM Foundation. In 2010, Dawn authored the Organizational Excellence Framework publication and developed an accompanying toolkit (2012). These materials were designed to make improving organizational performance more simple, straightforward, time efficient and cost effective and to provide support for any excellence or quality approach. Both the publication and toolkit have been popular! Professionals in over 65 countries have been using the tools and Dawn has been licensing professionals around the world to use the toolkit, presenting at international conferences, publishing in international journals and leading the development of the inaugural "Global OE Index." This Index has captured the "current state of organizational excellence" so that organizations can see how they measure up with high performers and compare to others by size, industry sector and region. |
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