These free slides contain a selection of change & process quick tips including:

Change:

Change Management definitions, the difference between PM & CM, how Change affects People and their Reactions, Things that Real Change Agents Do, ways if Implementing Change, basic Change Principles, Key Factors for a Successful Change initiative, important Supporting Activities for Change, Reasons why People Resist Change, Important Components on your Change Journey, Steps to Change Failure and Success, Attributes of a great Change Agent.

Process:

Some Process Definitions, Why Review Business Processes, A Process Re-engineering Framework, What is a Process Model, What is SIPOC Mapping, Relationship between Process Analysis & Design, A Quality Process, a typical Process Hierarchy, Process Ownership Success Factors, Functional vs Process, SMART Process Metrics.

About Ron Leeman:

Some details about me and my Coaching & Mentoring service.

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