This PPT slide, part of the 43-slide World Class Planning & Performance Management PowerPoint presentation, titled "What Can Go Wrong" outlines critical issues that can arise within organizational processes related to target-setting, performance measurement, and deviation management. It is structured into 3 main sections, each addressing a specific area of concern.

In the first section, "Manage target-setting process," the slide highlights the risk of poor communication or mismanagement during the target-setting phase. This can lead to misunderstandings and misalignment among teams, ultimately affecting overall performance. The implications noted suggest that such failures can result in ineffective incentivizing of managers and the establishment of unrealistic targets.

The second section, "Measure performance," focuses on the potential pitfalls in data consistency. It points out that differing accounting standards, varied data sources, and errors in transaction data entry can compromise the integrity of performance metrics. The implications here indicate that these issues can lead to "blind" management decisions, where leaders operate without a clear understanding of actual performance, and a lack of continuous performance tracking.

Lastly, the "Manage deviations" section addresses the consequences of inadequate consequence management. It warns that failing to address deviations rigorously can push an organization into a reactive mode, where responses to issues are delayed and potentially ineffective. This can hinder proactive management and strategic agility.

Overall, the slide serves as a cautionary overview for executives, emphasizing the importance of robust processes in target-setting, performance measurement, and deviation management to avoid significant operational pitfalls.

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Strategic Planning Performance Management Performance Measurement