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Communication Flow Maturity: Stages and Implications PPT


This PPT slide, part of the 33-slide Organizational Design Maturity Model (ODMM) PowerPoint presentation, outlines the maturity levels of communication flow within an organization, categorized into 4 stages: Initial, Developing, Mature, and Optimized. Each stage highlights the characteristics and challenges associated with communication practices.

In the Initial stage, communication channels are poorly defined or non-existent, leading to frequent misunderstandings. Employees often rely on informal methods like word-of-mouth, which creates a sense of being "out of the loop." The absence of standardized tools results in fragmented information sharing, hindering effective communication.

As organizations move to the Developing stage, some formal channels begin to emerge, though their implementation remains inconsistent. Information is primarily disseminated from the top down, with limited mechanisms for feedback or horizontal communication. Employees may know where to find information, but still face delays or incomplete updates. Early initiatives for standardized communication platforms may exist,, but universal adoption is lacking.

The Mature stage sees the establishment of defined communication channels for both top-down and bottom-up interactions. Standardized tools are widely adopted, ensuring that employees are well-informed about organizational updates. Information flows are mapped out,, but improvements are made only periodically, which can stifle responsiveness.

Finally, in the Optimized stage, communication channels are highly efficient and tailored for various types of information. Robust mechanisms for real-time feedback are in place, promoting an environment of open communication. Regular audits ensure continuous improvement of communication practices, fostering a culture where employees are not just recipients of information, but active contributors. This maturity in communication flow is crucial for agile decision-making and responsiveness to market changes.




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Maturity Model Organizational Design Continuous Improvement Agile Effective Communication Feedback

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