This PPT slide, part of the 37-slide Octalysis Framework PowerPoint presentation, presents an overview of Level 3 of the Octalysis framework, emphasizing its role in creating immersive experiences that enhance user engagement. This level incorporates eight core motivational drives to foster environments where users feel a profound connection to their activities. The focus here is on developing compelling narratives and social dynamics that promote ongoing interaction and involvement.
The slide outlines 4 user archetypes: Killers, Socializers, Explorers, and Achievers, each representing different engagement motivations. These archetypes are positioned along a matrix that includes stages of user interaction: Discovery, Onboarding, Scaffolding, and Endgame. This structure suggests that engagement strategies should be tailored to the specific motivations of each archetype at various stages of their journey.
The industry application section highlights Starbucks Rewards as a practical example of Level 3 implementation. It illustrates how Starbucks effectively utilizes all eight motivational drives to create a loyalty program that is not only engaging, but also encourages members to participate actively. Key elements include exclusive, time-sensitive rewards and the thrill of mystery bonuses, which keep users motivated and involved.
The integration of these strategies not only enhances customer loyalty, but also weaves the Starbucks experience into daily routines, thereby significantly increasing customer interaction and satisfaction. This slide serves as a valuable resource for organizations looking to deepen user engagement through structured, immersive experiences.
This slide is part of the Octalysis Framework PowerPoint presentation.
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Customer Experience Human-centered Design Gamification Customer Loyalty
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