Virtual Team Structure for Effective Account Management PPT

This PPT slide, part of the 47-slide Key Account Management 101 - Best Practices PowerPoint presentation, presents a structured overview of a virtual team framework designed for effective account management. It illustrates a hierarchy where a team leader coordinates various regional leaders, each responsible for specific geographic areas. The direct reporting lines from the account leader to regional leaders emphasize a streamlined communication flow, ensuring that regional teams are aligned with overarching account strategies.

Each regional team leader oversees local sales specialists and country sales managers, indicating a layered approach to account management. This structure allows for tailored strategies that cater to regional market dynamics while maintaining global consistency. The inclusion of a dedicated Account Program Manager highlights the importance of having a central figure to ensure uniformity in implementation across different regions.

The slide also delineates roles within the team, distinguishing between global and regional responsibilities. Global roles are assigned to accounts and serve as primary contacts, facilitating direct engagement with accounts at the business unit level. Conversely, regional roles focus on localized interactions, ensuring that the team is responsive to specific client needs within their territories.

The mention of "mostly dedicated resources" and "pooled resources for BUs with little potential" suggests a strategic allocation of personnel based on account value. This indicates a thoughtful approach to resource management, where teams are optimized for both high-potential and lower-potential business units.

Overall, this slide serves as a practical guide for organizations looking to enhance their account management practices through a well-defined team structure that balances global oversight with regional responsiveness.

This slide is part of the Key Account Management 101 - Best Practices PowerPoint presentation.

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