BENEFITS OF DOCUMENT
DESCRIPTION
SAP implementation encompasses the processes and methods to implement the SAP ERP software in an organization. The SAP implementation method varies from company to company. It is based on best practices and case studies from available resources, and results in a complete implementation method that would allow the organization to plan and apply the implementation of SAP modules.
SAP-EndUser-Help-Desk
The implementation of SAP software is a huge operation that brings many changes in the organization. The implementation process can take several months, and it involves most of the staff in the organization i.e. from SAP technical support people to the business users of the SAP software. As the process of SAP implementation is aimed to achieve streamlined and efficient business, it is therefore very important that proper training is provided to the employees for the following reasons:
Allows the employees to be more effective at using the SAP software
The employee-training part is mandatory for its capability to maximize future revenues
The end user training helps in motivating people and thus creating more user-friendly products.
For the end-user training process, we have to get the SAP user ID for the users so that they can go through the SAP navigation during the training.
This will help them understand SAP functional modules and acquire knowledge from Subject Matter Experts (SME). The process of end-user training helps new users to fully understand the process from the SAP view and work on the transactions in SAP independently. The purpose of the end user training's is to make people more familiar with the process and understand how SAP supports the business process.
Training will be delivered by experienced Vivint resources, ensuring all trainers undergo a Train the Trainer session. A separate training environment will be created using Vivint data to closely simulate the production environment.
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Source: Best Practices in SAP PowerPoint Slides: End User Training - SAP - Overview PowerPoint (PPTX) Presentation, Gafford Consulting
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