This PPT slide, part of the 7-slide Day In the Life Of (DILO) Tool PowerPoint presentation, outlines a structured approach to building a Day in the Life of (DILO) framework, emphasizing 3 essential steps. The first step focuses on utilizing the new organizational design, which includes process flows and role definitions. This step is critical for identifying the relevant future processes or roles to explore. It suggests that roles can be linked to specific individuals or broader groups, such as customers. The importance of specificity is highlighted, as a well-defined group will lead to a more accurate mapping of processes that resonate with a wider audience. Researching the relevant processes and people is also recommended to enhance understanding.

Step 2 delves into 2 types of DILO: role-based and process-based. For a role-based DILO, the emphasis is on identifying a scenario that the individual will navigate. This involves mapping out their actions, timing, required resources, and interactions with others. The process-based DILO, on the other hand, focuses on a key component of a process, such as handling a credit note or addressing a customer complaint. This requires a similar mapping of steps and resources, ensuring clarity on who is responsible for each action.

The slide concludes by noting that the DILO can take various forms, including narrative, video, or cartoon. This flexibility allows for creative expression in presenting the information. Finally, it encourages a reflective approach, prompting stakeholders to assess whether the proposed future processes and organizational design are effective. This slide serves as a practical guide for executives looking to implement a DILO framework in their organizations.

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Organizational Design