Integrated Approach to Customer Segmentation Strategies PPT


This PPT slide, part of the 27-slide Customer Segmentation and Targeting PowerPoint presentation, outlines a structured approach to customer segmentation and targeting, emphasizing the integration of 3 key sub-streams: Market Research, Financial Model, and Capabilities. Each sub-stream plays a distinct role in developing actionable insights for the client.

The first sub-stream, Market Research, focuses on understanding segment descriptions and the levers that influence customer decisions. This foundational knowledge is crucial for identifying the characteristics and behaviors of different customer segments. The second sub-stream, Financial Model, assesses the size of these segments and the client’s market share within them. This quantitative analysis helps prioritize segments based on their potential value.

The third sub-stream, Capabilities, evaluates which levers the client can utilize to enhance their positioning. This involves identifying strengths that can be leveraged to effectively engage target segments. The central theme, "Customer Enthusiasm: Scenario Building," suggests that the ultimate goal is to create scenarios that resonate with customers, thereby driving engagement and loyalty.

The slide also highlights the importance of addressing target segments and understanding the financial implications of these strategies. This comprehensive approach ensures that decisions are not only data-driven, but also aligned with the client’s strategic objectives. By synthesizing insights from all 3 sub-streams, the client can develop a robust framework for segmentation that enhances decision-making and optimizes resource allocation. The visual structure reinforces the interconnectedness of these elements, guiding the reader toward a holistic understanding of customer segmentation.




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Customer Segmentation Targeting Market Research Positioning

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