This PPT slide, part of the 97-slide Business Planning Process - A Complete Guide PowerPoint presentation, titled "Strategic Planning Overview" outlines critical elements for assessing the implications of strategic initiatives on a business. It emphasizes the need to identify both central and ancillary processes within the organization. This involves evaluating whether the organizational structure aligns with overarching business objectives. There’s a clear focus on defining roles for staff, particularly regarding the involvement of call centers in core versus ancillary processes.

The slide also raises the question of market orientation, suggesting that businesses must assess their readiness to engage with market demands effectively. It highlights the importance of both tangible and intangible assets, indicating that a comprehensive evaluation of resources is essential for strategic alignment.

The central component of the slide is the "Impact on Industry, Company," which serves as a focal point for internal analysis. It prompts consideration of how the business's products and services interact with both internal capabilities and external market conditions. Questions posed include which services stand out in performance, which are crucial for attracting new customers, and which have potential for expansion into new markets.

Furthermore, the slide encourages the identification of strategic versus non-strategic customer segments and calls for an evaluation of the business’s value drivers. This holistic approach ensures that all aspects of the business are considered in the strategic planning process, ultimately guiding more informed decision-making. The insights provided can serve as a foundation for any organization looking to refine its strategic planning efforts.

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Strategic Planning Business Plan Development Business Planning Organizational Structure Call Center