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BENEFITS OF DOCUMENT
  1. Organization can get ready made process as best practice and will help for Audir Compliance
  2. Procedure of problem management to prevent IT incidents

DOCUMENT DESCRIPTION

Problem Management Process is for managing the life cycles of problems. The objective of Problem Management is root cause analysis and prevents future incidents and problems. It deals with recurring incidents, major incidents and minimizes adverse impact of Incidents on business. It's designed as per ITIL and ISO20K.

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Source: Problem Management Process (ITIL, ISO 20000) Word document

 

Problem Management Process (ITIL, ISO 20000)

Sold by Md Monirul Islam (this author has 3 documents)

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This business document is categorized under the function(s): Information Technology   Governance, Risk, & Compliance  

It applies to All Industries.

File Type: Word (docx)

File Size: 1.6 MB

Number of Pages: 23

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Initial upload date (first version): May 12, 2018
Most recent version published: May 13, 2018

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