Are Annual Corporate Retreats worth it? Download our FREE 26-page whitepaper on Company Retreats. This is an exclusive promotion being run on LinkedIn.
  Please register (it's free!) or login to view the document preview.
If you are logged in, your referral link [?] is automatically included below.
EMBED CODE (Copy and Paste)


DOCUMENT DESCRIPTION

It is critical to articulate the execution of the Business and subsequently the IT Strategy in to a service strategy. The objective of ITIL is to help IT leaders provide a business view of the IT departments ability to create value and support enterprise goals through effective IT processes and build process capability.

Yet most ITIL practitioners find it difficult to understand, articulate and demonstrate the business value of an end-to-end or partial ITIL investment and more ?Frame work? compliance in a setting where most Business Executives would claim an increased focus on the needs of the business.

The ITIL Unlocked (the missing pieces): Deliver Business Value with IT! series is a reply to ?How do we put the IT Strategy in place? and how do we communicate effectively with our stakeholders and provides a number of techniques and tools to understand how to meet stakeholder expectations where ITIL can be used to demonstrate how to consolidate the service strategy (Design, Build, Run).
A demonstration that would cover both the "IT Business Model" that is how well do we provide IT services as well as the "Business (IT) Value Proposition" that is how well do we support the needs of the business.

The upper part of the clients that I speak to feel that there is a lack of actionable articles and publications that help to bridge the gap between the execution of the business strategy, business objectives and how IT can be used to support the latter to deliver business value. This is also the reason why I decided to put forward an execution centric material that has for objective to if not entirely bridge the gap between IT and the business provide Business and IT Decision makers the necessary common language to move forward in the same direction (pointing fingers is rarely productive).

The execution of the defined business strategy is often a mystery (missing link) both on the Business and the IT side. The truth is that regardless of how well the executive team draws out the strategy in the boardroom the bottom line is that the business initiatives that were supported by clients succeeds, those not supported by clients (that do not get it) fail and disappear.

The CIO and IT department hence needs to support the run of the current business activities as well as new emerging initiatives that will eventually form the business strategy. The cloud (internal or external) would be particularly well placed to develop new services that can then be institutionalised as the success of the initiative is confirmed.

The CIO and IT Department that sit around and wait for the Business Strategy to be formalised to build an IT strategy and vision might not make the 18 months magic mark. The IT Bottom line is that the IT Strategy should support business objectives, with new technology as needed as the IT department delivers effective IT Services and innovative technology solutions to improve competitiveness, demonstrated and articulated.

In order for the CIO and the IT Department to position as premium provider of IT services and focus on value to cost we need to understand the Business (IT) Strategy and how the IT department can deliver effectively to business objectives, that is to deliver business value with IT:

- What is the Business?s strategy and plans?
- What is the current business model that IT has to support?
- Where could IT make a significant impact on the business?
- Are there any further opportunities to use IT?
- How can we leverage IT in a ?Time to Market?, ?Cost Effectiveness?, ?Cycle Time? perspective?

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: ITIL Unlocked (the missing pieces): Deliver Business Value with IT! - Build: - Set IT processes and key performance indicators PDF document

 
Top Flevy Author [?]

ITIL Unlocked (the missing pieces): Deliver Business Value with IT! - Build: - Set IT processes and key performance indicators

Sold by Martin Palmgren (this author has 78 documents)

$34.99

ALL FEES INCLUDED
Add to Cart
  

This business document is categorized under the function(s): Information Technology   Strategy, Marketing, & Sales  

It applies to All Industries.

File Type: PDF (pdf)

File Size: 870.1 KB

Number of Pages: 137

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

This product contains a supplemental PDF document.

Initial upload date (first version): Nov 5, 2013

Ask the Author a Question

Must be logged in Click here to log in




CUSTOMER TESTIMONIALS

"Your business framework guides help us add structure and clarity to what we're doing and I'm sure improve the output. They also save us a lot of time. Just in opportunity cost of our staff alone, these documents have paid for themselves many times over."

– VP of Marketing at a Multinational Corporation
  "Flevy has been proven to be an invaluable resource for our firm. We have used many of the documents in our client engagements as have found the content to be very thorough and professionally put together. Good to know a resource like this exists."

– Partner at a Management Consulting Firm




SELECT CUSTOMERS

Flevy has provided quality business documents to businesses and organizations of all sizes across the world—in over 60 countries. Below is just a very small sample of our customer base.



Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.



VIEW BY


Are you a business professional?
Join Flevy and sell your business documents.

Just as the mobile apps market has helped software developers earn sustainable, passive income, we hope Flevy will do the same for business professionals, like yourself. There's no reason to let your IP collect dust when it can be making you perpetual income.


CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

ITIL 4 Foundation - PPT + ITIL 4 Poster (New)
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
233-slide PowerPoint deck and supporting PDF. ITIL 4 Foundation PPT + ITIL 4 Foundation Poster ( printable in A1, A2, A3 format) 200 pages PPT + 75+ Exam preparation Questions Couseware is accredited according to the actual official Syllabus and contains: - The key [read more]
$85.00

Add to Cart View Details

ITIL 4 Poster: ITIL 4 Key Concepts (2019) - New
Listed under:  Information Technology
View more from: Ivana Nissen
2-page PDF document. ITIL 4 Poster - 2019, ITIL 4 - Service Value System Poster - printable in A1, A2, A3 ( Note: This poster is also avialable as part od "ITIL 4 Foundation - PPT + ITIL 4 Poster" as well as "ITIL 4 - Bundle of 5 [read more]
$25.00

Add to Cart View Details

Complete Business Frameworks Reference Guide
Listed under:  Organization, Change, & HR  Strategy, Marketing, & Sales
View more from: LearnPPT   Top Flevy Author [?]
388-slide PowerPoint deck. This is a very comprehensive document with over 350+ slides--covering 56 common management consulting frameworks and methodologies (listed below in alphabetical order). A detailed summary is provided for each business framework. [read more]
$199.00

Add to Cart View Details

1000+ Consulting Diagrams, Templates, Graphics & Icons
Listed under:  PowerPoint Templates  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting   Top Flevy Author [?]
1125-slide PowerPoint deck. This presentation is a mega-collection of over 1100 fully editable consulting diagrams, templates, graphics and icons to enhance your PowerPoint presentations, increase productivity and create visual impact. The above preview only [read more]
$49.00

Add to Cart View Details

M&A Process Letter - Phase I and Phase II
5-page Word document and supporting Word. These letters accompany the confidential information memorandum distributed to potential bidders in an M&A process. Bid process letters address: - The schedule (i.e. timetable, number of bidding rounds and deadlines for bid [read more]
$29.00

Add to Cart View Details

Insurance Company Business Capability Model
1-page PDF document. A business capability model for an Insurance company. To be used as a core document for Enterprise Architects and EA work. Also very valuable to Business Architects and Business Architecture projects/programmes.
$30.00

Add to Cart View Details

Strategic Planning Simplified
Listed under:  Strategy, Marketing, & Sales
View more from: Haines Centre   Top Flevy Author [?]
96-page PDF document. Strategic Planning Simplified presents a reinvented model of strategic planning for the twenty-first century. Its objective is to help teams, departments, and businesses of all sizes and types to plan and implement strategies in an effi [read more]
$29.90

Add to Cart View Details

Account Management Templates
Listed under:  Strategy, Marketing, & Sales
View more from: LearnPPT   Top Flevy Author [?]
19-slide PowerPoint deck. This document serves as a comprehensive set of templates for Account Management. Sections include Relationship Map, SWOT Analysis, Marketing Plan, Sales Pipeline, Competitive Footprint, and more. The templates are the same used by [read more]
$29.00

Add to Cart View Details

Strategic Planning - Hoshin Policy Deployment
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting LLC   Top Flevy Author [?]
137-slide PowerPoint deck and supporting Excel workbook. Our Strategic Planning Process, based on Hoshin Policy Deployment, provides an organization with proven and effective methods to develop, communicate and align its strategic goals, objectives, and initiatives. The Strategic Planning - [read more]
$69.50

Add to Cart View Details

Hoshin Kanri Strategy Deployment
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting   Top Flevy Author [?]
147-slide PowerPoint deck and supporting Excel workbook. *** Kick Start your Next Fiscal Year with Hoshin Kanri Strategy Deployment! *** Hoshin Kanri process is a powerful strategy deployment methodology for defining long-range key entity objectives. These are breakthrough objectives that [read more]
$69.00

Add to Cart View Details

Become your organization's resident expert on...

Digital Transformation
 
Performance Management
 
Strategy Development
 
Post-merger Integration (PMI)
 
Organizational Design (OD)
 
Business Transformation
 
Change Management
 
Innovation Management
Interested in something else? Browse our 350+ Business Toolkits of best practices, each focused on a specific management topic.