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BACKGROUND
Working for 13 Years in IT Service area handling large IT support operations, IT asset management operations, service management and user experiences. Experienced in designing process as per ITIL too. I have designed CSI process of multinational organizations with implementation. Experienced in measuring Service Experiences to improve IT Services. Worked in ISO:20000 Project of a large corporate company.
Kindly check my LinkedIn Profile....
Kindly check my LinkedIn Profile....
FEATURED: RELEASE MANAGEMENT PROCESS (ITIL ISO 20000)
Unlock all 11 preview images: This document defines the process of release management as per ITIL and ISO 20K.
The term "Release" is used to describe a collection of authorized Changes in an IT [read more]
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