Flevy Management Insights Q&A
What strategies can businesses employ to maintain a strong company culture and identity within coworking environments?
     Mark Bridges    |    Coworking


This article provides a detailed response to: What strategies can businesses employ to maintain a strong company culture and identity within coworking environments? For a comprehensive understanding of Coworking, we also include relevant case studies for further reading and links to Coworking best practice resources.

TLDR Businesses can maintain a strong culture in coworking spaces by establishing clear digital communication, organizing in-person meetups, and personalizing workspaces to reflect their identity.

Reading time: 4 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Organizational Culture mean?
What does Effective Communication mean?
What does Team Cohesion mean?
What does Workspace Personalization mean?


Coworking spaces have become a staple in the modern work environment, offering flexibility, cost-efficiency, and networking opportunities. However, maintaining a strong organizational culture and identity within such spaces can be challenging due to the mix of different companies and the lack of a dedicated physical space solely for one organization. To navigate these challenges, organizations can employ several strategies to ensure their culture thrives even in shared work environments.

Establish Clear Communication Channels

Effective communication is the backbone of maintaining a strong organizational culture, especially in coworking spaces where physical separation can lead to a sense of disconnection. Organizations should establish clear and consistent channels of communication. Tools such as Slack, Microsoft Teams, or Zoom can bridge the physical gap, ensuring that all members feel included and informed about the organization's activities, goals, and achievements. Regular virtual meetings and updates can help reinforce the organization's values and objectives, fostering a sense of unity and purpose among employees.

Moreover, creating digital communities or groups dedicated to specific interests or projects within these platforms can encourage interaction beyond work-related topics, helping to maintain the social bonds that are crucial for a strong culture. Encouraging open and transparent communication within these channels can also help in quickly addressing any issues or concerns that may arise, ensuring that the organizational culture remains strong and cohesive.

It's important for leadership to lead by example in these communication efforts. Their active participation in digital communications emphasizes the importance of staying connected and engaged with the team, regardless of the physical workspace. This can include sharing successes, recognizing individual and team achievements, and providing regular feedback.

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Organize Regular In-Person Meetups

While digital tools can significantly aid in maintaining communication, the importance of face-to-face interaction cannot be overstated. Organizing regular in-person meetups, whether for work-related activities, training sessions, or social events, can greatly enhance the sense of belonging and reinforce the organizational culture. These gatherings can be held in the coworking space itself, if facilities allow, or at external venues to provide a change of scenery and a break from the routine work environment.

These meetups serve as an opportunity for team members to connect on a personal level, share experiences, and build stronger relationships. They can also be an excellent time to reinforce the organization's values, celebrate milestones, and discuss future plans. The physical presence and interaction help in creating a more cohesive team, making it easier to collaborate and work towards common goals despite the shared work environment.

For example, a tech startup might organize monthly hackathons or innovation days where team members come together to work on new ideas. These events not only foster teamwork and creativity but also reinforce the company's culture of innovation and continuous improvement.

Personalize the Workspace

Even within the constraints of a coworking space, there are opportunities to personalize the workspace to reflect the organization's culture and identity. This can be as simple as having dedicated desks or areas for the team, decorated with the company's branding, colors, and values. Personalizing the workspace helps in creating a sense of belonging and pride among employees, making the coworking space feel more like a home base.

Organizations can also negotiate with coworking space providers to allow for more significant customizations, such as branded meeting rooms or dedicated spaces that can be designed according to the company's aesthetic. This not only strengthens the organizational identity but can also serve as a constant visual reminder of the company's values and goals to its employees.

For instance, a marketing agency might decorate its area within a coworking space with its portfolio, awards, and client testimonials. This not only personalizes the space but also serves as a showcase of the company's achievements and capabilities to both employees and visitors, reinforcing the agency's culture of excellence and client-focused approach.

Maintaining a strong organizational culture in coworking environments requires deliberate effort and creativity. By leveraging technology to keep communication channels open, organizing regular in-person interactions to strengthen social bonds, and personalizing the workspace to reflect the organization's identity, companies can overcome the challenges posed by shared workspaces. These strategies help in ensuring that the organization's culture not only survives but thrives, fostering a sense of unity, belonging, and purpose among its members.

Best Practices in Coworking

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Explore all of our best practices in: Coworking

Coworking Case Studies

For a practical understanding of Coworking, take a look at these case studies.

Co-working Strategy Development for Infrastructure Sector

Scenario: A firm specializing in infrastructure development is grappling with the challenge of optimizing its co-working spaces.

Read Full Case Study

Educational Platform's Coworking Space Expansion Strategy

Scenario: A leading educational technology firm is seeking to extend its market reach and enhance collaborative opportunities by establishing a network of coworking spaces targeted at professionals and students.

Read Full Case Study

Coworking Space Optimization for Professional Services in Education

Scenario: A professional services firm specializing in educational consulting has recently expanded their Coworking space to accommodate a growing team.

Read Full Case Study

Cooperative Workspace Strategy for Education Sector in North America

Scenario: The organization is a network of coworking spaces catering to professionals in the education industry, specifically targeting educators, tutors, and edtech startups.

Read Full Case Study

Co-working Efficiency Enhancement in Life Sciences

Scenario: The organization is a mid-sized life sciences company specializing in R&D co-working spaces.

Read Full Case Study


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Related Questions

Here are our additional questions you may be interested in.

What metrics and KPIs are most effective for measuring the ROI of co-working space investments for large corporations?
Effective ROI measurement of co-working space investments for corporations involves Financial Performance, Employee Productivity and Satisfaction, and Strategic and Operational Excellence metrics, emphasizing cost savings, engagement, innovation rates, and operational efficiency. [Read full explanation]
In what ways can organizations ensure data security and protect intellectual property when utilizing coworking spaces?
Organizations can ensure data security and protect intellectual property in coworking spaces by implementing comprehensive Digital Security Measures, establishing Physical Security Measures, and fostering a Culture of Security Awareness among employees. [Read full explanation]
How is the rise of digital nomadism influencing the evolution of coworking spaces?
The rise of digital nomadism is driving Coworking Spaces to innovate by offering flexibility, advanced technology, community engagement, and Strategic Planning to cater to the evolving needs of a mobile workforce. [Read full explanation]
What are the long-term implications of coworking on corporate real estate portfolios and space utilization?
The rise of coworking spaces is transforming Corporate Real Estate Strategy, Lease Structures, and Space Design, emphasizing flexibility, collaboration, innovation, and sustainability, while impacting Operational Excellence and Culture. [Read full explanation]
How can companies measure the ROI of implementing coworking spaces versus traditional office spaces?
Assessing the ROI of Coworking versus Traditional Office Spaces requires evaluating Financial Metrics, Productivity, Employee Satisfaction, and Operational Flexibility to make informed business decisions. [Read full explanation]
How can companies ensure data security and protect intellectual property when participating in co-working spaces?
Companies can protect data and IP in co-working spaces by implementing robust IT security, engaging in Strategic Planning for IP protection, and collaborating with space providers on security measures. [Read full explanation]

 
Mark Bridges, Chicago

Strategy & Operations, Management Consulting

This Q&A article was reviewed by Mark Bridges. Mark is a Senior Director of Strategy at Flevy. Prior to Flevy, Mark worked as an Associate at McKinsey & Co. and holds an MBA from the Booth School of Business at the University of Chicago.

To cite this article, please use:

Source: "What strategies can businesses employ to maintain a strong company culture and identity within coworking environments?," Flevy Management Insights, Mark Bridges, 2024




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