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This is the full video course (6 lecture sessions) on Organizational Excellence Defined, taught by Dawn Ringrose (MBA, FCMC), author of the globally deployed Organizational Excellence Framework (OEF). It its adapted from the original Flevy Executive Learning program and designed for leaders, internal improvement professionals, and advisors seeking a practical, research-backed path to stronger organizational performance.

This course includes:
•  all training presentations (with lecture slide notes)
•  video training for all sessions (MP4)
•  supporting OE materials:
Full Organizational Excellence Framework publication (240-page PDF)
OEF 1-page summary (PDF)
Consolidated Quality Management System Frameworks (PDF)
Interrelationships between Principles and Key Management Areas Matrices (PDF)
OES brochure (PDF)

Dawn Ringrose (MBA, FCMC) is Principal of Organizational Excellence Specialists and has consulted to management on performance improvement since 1984 across the public, private, and non-profit sectors. Recognized with the Fellow Certified Management Consultant (FCMC) designation, she contributed to the ISO 20700 standard for management consulting and serves in leadership roles supporting the Organizational Excellence profession. Dawn is the author of the Organizational Excellence Framework and has trained professionals in 65+ countries.

Organizational Excellence is one of the best kept secrets in the world—global research suggests only 10% to 20% of the working population is familiar with excellence models, despite their proven impact on organizational performance. This program is designed to change that by making excellence practical, understandable, and usable—not academic or abstract.

Dawn Ringrose's approach provides a proven framework and turnkey toolkit that is scalable to any size of organization and compatible with other approaches (e.g., ISO-based quality systems, Lean, Six Sigma). The emphasis throughout is on simplification and "common-sense" execution—so leaders and professionals can build capability, close performance gaps, and sustain results.