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KPI Library
Navigate your organization to excellence with 15,468 KPIs at your fingertips.




Why use the KPI Library?

Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

This vast range of KPIs across various industries and functions offers the flexibility to tailor Performance Management and Measurement to the unique aspects of your organization, ensuring more precise monitoring and management.

Each KPI in the KPI Library includes 12 attributes:

  • KPI definition
  • Potential business insights [?]
  • Measurement approach/process [?]
  • Standard formula [?]
  • Trend analysis [?]
  • Diagnostic questions [?]
  • Actionable tips [?]
  • Visualization suggestions [?]
  • Risk warnings [?]
  • Tools & technologies [?]
  • Integration points [?]
  • Change impact [?]
It is designed to enhance Strategic Decision Making and Performance Management for executives and business leaders. Our KPI Library serves as a resource for identifying, understanding, and maintaining relevant competitive performance metrics.

Need KPIs for a function not listed? Email us at support@flevy.com.


We have 45 KPIs on Application Development and Maintenance in our database. KPIs are critical in Application Development and Maintenance as they provide quantifiable metrics to gauge the efficiency, performance, and progress of software projects. These indicators help IT teams to identify areas of success and pinpoint aspects that require improvement or optimization.

By tracking metrics such as release frequency, bug resolution times, and application downtime, organizations can ensure that their development practices align with business goals and user expectations. Additionally, KPIs assist in resource allocation by highlighting processes that may benefit from additional investment or streamlining. Lastly, the use of KPIs fosters a culture of continuous improvement, as teams can set benchmarks, monitor trends over time, and make data-driven decisions to enhance the quality and reliability of their applications.

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KPI Definition Business Insights [?] Measurement Approach Standard Formula
Application Accessibility Compliance

More Details

The extent to which applications comply with accessibility standards, ensuring usability for all users, including those with disabilities. Helps ensure applications are usable by people with disabilities, reducing legal risks and improving user inclusivity. Considers adherence to accessibility standards such as WCAG and Section 508. (Number of Accessibility Issues Resolved / Total Identified Accessibility Issues) * 100
Application Load Time

More Details

The time it takes for an application to become fully usable after being launched, indicating the performance of the application. Identifies performance bottlenecks, guiding efforts to optimize load times for an improved user experience. Measures the duration it takes for an application to become fully usable after user initiation. Average Time Taken for Application to Reach Usable State After Initiation
Application Scalability

More Details

The ability of an application to handle increased loads without performance degradation, reflecting the application's architecture. Assesses the application's capability to grow with the user base or data volume, indicating the need for infrastructure improvements. Measures the ability of an application to handle increased loads without impacting performance. Maximum User Load Supported / Average User Load Over Time
KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 45 KPIs under Application Development and Maintenance
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.

Application Uptime

More Details

The availability of the applications developed and maintained by the team. High application uptime indicates that the team is proactive in addressing issues and ensuring that the applications are running optimally. Indicates reliability and availability, informing service level agreement (SLA) compliance and pointing to areas requiring stability improvements. Measures the percentage of time an application is available and operational. (Total Operational Time - Downtime) / Total Operational Time * 100
Automated Test Coverage

More Details

The percentage of code that is covered by automated tests, which helps ensure quality and reduces the risk of defects slipping into production. Reveals potential risks in code changes and the effectiveness of testing strategies in catching defects early in the development cycle. Gauges the percentage of application code covered by automated tests. (Number of Lines of Code Covered by Automated Tests / Total Lines of Code) * 100
Build Success Rate

More Details

The percentage of successful builds out of the total number of build attempts, indicating the stability of the build process. Reflects the stability and health of the code base, signaling where development processes can be refined. Measures the percentage of successful builds out of the total build attempts. (Number of Successful Builds / Total Number of Builds) * 100

In selecting the most appropriate Application Development and Maintenance KPIs from our KPI Library for your organizational situation, keep in mind the following guiding principles:

  • Relevance: Choose KPIs that are closely linked to your Information Technology objectives and Application Development and Maintenance-level goals. If a KPI doesn't give you insight into your business objectives, it might not be relevant.
  • Actionability: The best KPIs are those that provide data that you can act upon. If you can't change your strategy based on the KPI, it might not be practical.
  • Clarity: Ensure that each KPI is clear and understandable to all stakeholders. If people can't interpret the KPI easily, it won't be effective.
  • Timeliness: Select KPIs that provide timely data so that you can make decisions based on the most current information available.
  • Benchmarking: Choose KPIs that allow you to compare your Application Development and Maintenance performance against industry standards or competitors.
  • Data Quality: The KPIs should be based on reliable and accurate data. If the data quality is poor, the KPIs will be misleading.
  • Balance: It's important to have a balanced set of KPIs that cover different aspects of the organization—e.g. financial, customer, process, learning, and growth perspectives.
  • Review Cycle: Select KPIs that can be reviewed and revised regularly. As your organization and the external environment change, so too should your KPIs.

It is also important to remember that the only constant is change—strategies evolve, markets experience disruptions, and organizational environments also change over time. Thus, in an ever-evolving business landscape, what was relevant yesterday may not be today, and this principle applies directly to KPIs. We should follow these guiding principles to ensure our KPIs are maintained properly:

  • Scheduled Reviews: Establish a regular schedule (e.g. quarterly or biannually) for reviewing your Application Development and Maintenance KPIs. These reviews should be ingrained as a standard part of the business cycle, ensuring that KPIs are continually aligned with current business objectives and market conditions.
  • Inclusion of Cross-Functional Teams: Involve representatives from outside of Application Development and Maintenance in the review process. This ensures that the KPIs are examined from multiple perspectives, encompassing the full scope of the business and its environment. Diverse input can highlight unforeseen impacts or opportunities that might be overlooked by a single department.
  • Analysis of Historical Data Trends: During reviews, analyze historical data trends to determine the accuracy and relevance of each KPI. This analysis can reveal whether KPIs are consistently providing valuable insights and driving the intended actions, or if they have become outdated or less impactful.
  • Consideration of External Changes: Factor in external changes such as market shifts, economic fluctuations, technological advancements, and competitive landscape changes. KPIs must be dynamic enough to reflect these external factors, which can significantly influence business operations and strategy.
  • Alignment with Strategic Shifts: As organizational strategies evolve, evaluate the impact on Information Technology and Application Development and Maintenance. Consider whether the Application Development and Maintenance KPIs need to be adjusted to remain aligned with new directions. This may involve adding new Application Development and Maintenance KPIs, phasing out ones that are no longer relevant, or modifying existing ones to better reflect the current strategic focus.
  • Feedback Mechanisms: Implement a feedback mechanism where employees can report challenges and observations related to KPIs. Frontline insights are crucial as they can provide real-world feedback on the practicality and impact of KPIs.
  • Technology and Tools for Real-Time Analysis: Utilize advanced analytics tools and business intelligence software that can provide real-time data and predictive analytics. This technology aids in quicker identification of trends and potential areas for KPI adjustment.
  • Documentation and Communication: Ensure that any changes to the Application Development and Maintenance KPIs are well-documented and communicated across the organization. This maintains clarity and ensures that all team members are working towards the same objectives with a clear understanding of what needs to be measured and why.

By systematically reviewing and adjusting our Application Development and Maintenance KPIs, we can ensure that your organization's decision-making is always supported by the most relevant and actionable data, keeping the organization agile and aligned with its evolving strategic objectives.

KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 45 KPIs under Application Development and Maintenance
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.




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