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Private Equity Business Documents (Page 245)

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Service Excellence of Cooperative Banks
Listed under:  Operations  service quality
View more from: Lucell Larawan
15-slide PowerPoint deck. Service excellence is a subjective concept that needs to be assessed scientifically. This document provides a validated instrument that measures service quality of cooperative banks. It first gives a picture about factors influenced by [read more]

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Assessment Dashboard - Identity and Access Management
Listed under:  Information Technology
View more from: Gerard Blokdijk
Excel workbook and supporting ZIP. The Identity and Access Management Self-Assessment will make you a Identity and Access Management expert by: 1. Reducing the effort in the Identity and Access Management work to be done to get problems solved 2. Ensuring that plans of [read more]

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ADKAR Change Management Model
24-slide PowerPoint deck. Created by Jeff Hiatt, the President of Prosci (a Change Management research group), the ADKAR model is a powerful tool for Change Management professionals and leaders who need to motivate change in others. The tool helps in identifying [read more]

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Service Excellence of Museums
Listed under:  Operations  service quality
View more from: Lucell Larawan
11-slide PowerPoint deck. Measuring service quality of a museum is one of the most important thing to do, if your goal is to improve it. In this document, you will see the meaning of service quality. Then, you can pinpoint success indicators of a museum impacted by [read more]

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Digitization in Retail Banking and New Trends
21-slide PowerPoint deck. It contains all strategy and information on how to maximise customer loan purchase with gamification concepts and reduce operational efficiency. It will help retain bank clients while engaging them with rewards when loan is purchased or payment is made

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Marketing Automation: Customer Lifetime Value
20-slide PowerPoint deck. Technology has promoted every industry and occupation. Marketing has been one such function where scores of firms are now leveraging technological advancement to personalize marketing or bring efficiency in their advertisement [read more]

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Pillars of Sustainable Cost Reduction
20-slide PowerPoint deck. For most organizations, Cost Reduction efforts don’t produce meaningful or lasting results. This is because they do not take a strategic approach to Cost Reduction. This framework first clarifies the meaning, rationale, and importance [read more]

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Service Quality of Wineries in Wine Tourism
Listed under:  Operations  service quality
View more from: Lucell Larawan
14-slide PowerPoint deck. In this document, I am sharing a validated instrument to measure service quality of wineries in wine tourism. From this, you can also verify aspects of service quality that are more important to increase tourist satisfaction and tourist [read more]

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Change Management in Post-merger Integration (PMI)
24-slide PowerPoint deck. Mergers and Acquisitions (M&A) offer tremendous opportunities, and are utilized by enterprises with the intention to supplement organic growth efforts. Research on deals shows higher shareholder returns to firms that indulged in M&As than [read more]

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Mobility Business Idea and Framework
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View more from: Mufaddal
19-slide PowerPoint deck. It is a business idea for client with loads of examples and real life cases The Mobile Channel is growing at a rapid rate and with increasing level of mobile penetration driving growth, making mobile marketing lucrative and essential.

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