Our report "The Value Switch for Digitalization Initiatives: Business Process Management," showcases the results of a global research study of 250+ Organizations from BPM-D, Widener University, and Universidad de Chile.
Digitalization represents one of the most critical means by which organizations can maximize their competitiveness in the market, but it is also one of the most difficult to effectively implement. While digitalization at its most basic definition simply reflects a shift from traditional, analog processes to digital solutions (e.g. physical filing cabinets to digital file storage systems, brick and mortal record stores vs. streaming music services), the continuing integration of products, services, and people in the always-connected "Internet of Everything" brings new challenges that require a new set of skills to address and leverage.
The discipline of Business Process Management (BPM) has arisen as a potential answer to the challenge of digitalization. The question then becomes whether or not organizations utilizing BPM practices have been able to find success in digitalization.
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