This Staff Satisfaction Survey takes less than 10 minutes to complete. If measures:
• how valuable team members feel
• how team members rank their morale
• morale ranking contributing factors
• ideas regarding what would improve morale
• how often ideas and suggestions have been offered
• whether or not ideas were considered
• whether or not adequate support is received to be successful
• how team members rank communication
The survey can be taken during different periods, such as when everything is running smoothly, when there is stress associated with high volumes of work and when there are noted increases in turnover. To ensure survey credibility, outcomes should be reported to those participating, and when deficiencies are identified, actions that will be taken are developed, communicated and implemented. (Not addressing outcomes negatively impacts perceptions staff have of management as well as impacts the validity of future survey outcomes when staff have little faith that any improvement will be realized.)
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