Conflict tends to have a negative connotation based on our experiences, but it does not have to be this way. When we seek to understand, we communicate that we care enough to work through difficult situations and determine how to make things better to reduce stress, promote communication and enhance teamwork.
When employees resist change, there are wide-ranging impacts to team members, customer service, quality, profitability, and ultimately, organizational success. Maintaining relevancy and competitive standing in the marketplace depends upon changing rules and regulations, changing customer needs, and improvements implemented by competitors. Employees refusing to "buy-in" impede or sabotage change initiatives and doom the efforts from the start. A single employee can impact the effectiveness of the entire team effort, and supervision and management are perceived poorly when this resistance continues to go unaddressed and change initiatives fizzle out impacting future enthusiasm for any other initiatives.
This complimentary guide, developed by Communique Productions, provides solutions for resolving workplace conflicts that arise from resistance to change.
Since 1985, Communique Productions has worked with over 175 clients and completed over 3000 talent development and management consulting projects. Communique is an Accredited Provider certified by the International Association of Continuing Education and Training and also is certified as a Woman-Owned and a Small Business Enterprise.
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