One of the most important areas of training is for first time Front Line Leaders. In training circles, this is known as "PPC&E" (i.e. Performance Planning, Coaching, and Evaluation).
However, with new challenges, we need to help Leaders become better Coaches of their Teams.
Dr. Charlie Bishop has put together a set of lecture slides that cover 4 frameworks addressing this management topic. These frameworks have been proven to help craft a more well-rounded leader (and, which should be incorporated into any training for Front Line Leaders).
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