Engaged employees make a different--but, driving engagement can be elusive. As executives and managers in organizations, we don't need research to tell us that engaged employees are better performers. We all know how important it is to have engaged employees. The research evidence is overwhelming. Consider these facts from Gallup when comparing top quartile engaged organizations vs. bottom quartile:

•  Engaged employees have 48% FEWER safety incidents
•  There are 41% LESS quality incidents
•  Absenteeism is 43% LOWER
•  Customer ratings are 10% HIGHER
•  Productivity is 21% HIGHER
•  Profitability is 22% HIGHER

This complimentary whitepaper provides an innovative philosophy to Employee Engagement known as Empowerment 4.0.

So, what about Empowerment?

The sad truth is that Empowerment is not well understood as a concept. How often have you heard a manager brag about how "liberated" their team members are? Or, that managing isn't that hard, because each team member is empowered to make their own
decisions?

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