BUY WITH CONFIDENCE
BENEFITS OF BUNDLE
DESCRIPTION
ITSM Proces guides:
Incident Management – process guide
Problem Management – process guide
Request Fulfilment – process guide
THERE ARE 3 PRODUCTS ARE IN THIS BUNDLE:
|
This document establishes an Incident Management (IM) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the... [read more]
Individual Price: $45.00
|
|
This document establishes an Problem Management (PM) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the... [read more]
Individual Price: $45.00
|
|
This document establishes an Request Fulfilment (RF) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the... [read more]
Individual Price: $40.00
|
Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form.
OVERVIEW This is a discounted bundle of 3 documents.
Ivana Nissen is an experienced Director with extensive experience in the Management Consulting industry, specializing in Business Process Design, IT Service Management, and IT Strategy. Ivana has a Master of Science (MSc) in Mathematics and Computer Science. [read more]
Ask the Author a Question
ITIL Service Management ITSM Human Resources Change Management Business Framework PowerPoint Diagrams Digital Transformation Incident Management Cyber Security Information Technology IT Governance Workflow Document Management Kanban Board Personality Types Strategic Sourcing Quick Changeover Governance Change Resistance Mobile Strategy Customer Experience Business Transformation ISO 20000 Problem Management
Download our FREE Strategy & Transformation Framework Templates
Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more. |