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BENEFITS OF DOCUMENT

  1. Provides a tool for creating awareness of the ISO 9001:2015 standard.
  2. Provides a framework for managing and improving the quality management system based on the ISO 9001:2015 standard.
  3. Provides guidelines and practical tips for handling an audit session.

DOCUMENT DESCRIPTION

Over a million organizations in 170 countries have adopted ISO 9001:2015 as their quality management standard. Many more are pursuing this certification. Why? Because ISO 9001 helps your company assure quality, save money and customers expect it. ISO 9001 applies to all types of organizations.

This presentation can be used to brief staff, new hires and potential auditees so as to create awareness of the ISO 9001 standard. Alternatively, the presentation may be used to supplement your materials for the training of QMS professionals and internal auditors.

This presentation covers the what and why of ISO 9001, the QMS structure, the audit approach and offers practical tips on how to handle an audit session. When you are done teaching this material to your employees, your employees will be much more informed and comfortable with ISO 9001.

LEARNING OBJECTIVES

1. Provide background knowledge on ISO 9001
2. Gain an overview of ISO 9001 structure and the certification process
3. Understand the audit approach
4. Gather useful tips on handling an audit session

CONTENTS

1. OVERVIEW OF ISO 9001
About ISO
The ISO 9000 Series
What is ISO 9001?
How Does ISO 9001 Work?
Where Does ISO 9001 Come From
Why is a Quality Management System Important?
Advantages of Certification
Accreditation & Certification Bodies
Development of ISO 9001
Quality Management Principles
Why is ISO 9001 Revised?
Key Improvements to ISO 9001:2015
ISO 9001 - Key Differences
ISO 9001 - Different Terminology
Process Approach
Risk-based Management
Benefits of the New ISO 9001:2015

2. ISO 9001 STRUCTURE
Annex L - Implications
Overview of Annex L
The ISO 9001 Structure is Aligned to the Common Structure for MSS
HLS: The Same Core Elements
ISO 9001 Approach is Based on the PDCA Cycle
PDCA and ISO 9001 Clause Structure
ISO 9001 Clause Structure (4-10)
- Context of the Organization
- Leadership
- Planning
- Support
- Operation
- Performance Evaluation
- Improvement

3. ISO 9001:2015 CERTIFICATION
Becoming ISO 9001:2015 Certified
ISO 9001:2015 Certification Transition Timeline
ISO 9001:2015 Certification Journey

4. AUDIT APPROACH
What is a Quality Audit?
What Are Audits Used For?
Types of Quality Audits
Internal Audit
Audit Focus
Audit Approach
Audit Emphasis
Review of Documented Information
Continual Improvement

5. HANDLING AN AUDIT SESSION
Rights of Auditee
Rights of Auditor
How to Handle an Audit Session?
Auditee's Conduct
Interacting with Auditors: Do's
Interacting with Auditors: Don'ts

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Source: ISO 9001:2015 (QMS) Awareness Training PowerPoint document

 
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ISO 9001:2015 (QMS) Awareness Training

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This business document is categorized under the function(s):

It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 7.4 MB

Number of Slides: 79 (includes cover, transition slides)

Related Topic(s): Quality Management & Assurance ISO 9001

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Terms of usage (for all documents from Operational Excellence Consulting)

Initial upload date (first version): Feb 23, 2013
Most recent version published: Aug 5, 2020

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