Mapping Conflict Handling Styles: TKI Framework Overview PPT

This PPT slide, part of the 21-slide Thomas-Kilmann Conflict Mode Instrument (TKI) PowerPoint presentation, presents the Thomas-Kilmann Conflict Mode Instrument (TKI), which categorizes conflict handling into 5 distinct styles based on 2 key dimensions: Assertiveness and Cooperativeness. Assertiveness refers to the degree to which an individual seeks to satisfy their own concerns, while Cooperativeness reflects the extent to which one aims to meet the concerns of others.

The TKI framework helps individuals understand their own conflict behaviors and those of others, particularly in situations where collaboration may be challenging. It emphasizes that each person possesses a predominant conflict style, but can adapt their approach depending on the context. The slide outlines 5 primary conflict handling styles: Competing, Accommodating, Avoiding, Collaborating, and Compromising. Each style serves a different purpose and can be employed based on the situation at hand.

Understanding these styles is crucial for effective conflict resolution. It allows individuals to make informed decisions on how to engage with others, potentially easing tensions and fostering a more collaborative environment. The slide also notes that no one is limited to a single style; rather, individuals can utilize all 5 modes as circumstances dictate. This flexibility is essential for navigating complex interpersonal dynamics in professional settings.

The TKI assessment tool is available in multiple languages, broadening its applicability across diverse teams and organizations. This makes it a valuable resource for HR and organizational development professionals looking to enhance conflict management capabilities within their teams.

This slide is part of the Thomas-Kilmann Conflict Mode Instrument (TKI) PowerPoint presentation.

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