This PPT slide, part of the 23-slide Strategic Cost Reduction: Good vs. Bad Costs PowerPoint presentation, presents a comparative overview of "Good Costs" versus "Bad Costs" within the context of transactional processes, specifically focusing on the insurance sector. The left side outlines beneficial investments that market leaders are making to enhance operational efficiency. Key initiatives include Robotic Process Automation (RPA), which streamlines claims processing and offers substantial savings compared to traditional methods. Digitizing claims is highlighted as a critical step, utilizing advanced tools to improve accuracy and speed in claims handling. The use of sensors and cameras for data collection is emphasized, along with behavioral analytics to combat fraud. Additionally, the slide discusses the importance of sharpening underwriting processes through automation and real-time data tracking, which can lead to more informed decision-making.
On the right side, the slide identifies "Bad Costs" associated with underwriting, claims, and finance. It points out that these areas are burdened with inefficient, low-value processes that lead to wasted resources. A significant concern is that administrative tasks in underwriting can take up to 80% of sales time, indicating a heavy reliance on manual workarounds and fragmented systems. This inefficiency not only hampers productivity, but also detracts from the overall customer experience.
The slide effectively contrasts the proactive measures organizations can take to reduce costs with the pitfalls of outdated practices that result in inefficiencies. It serves as a compelling call to action for organizations to evaluate their operational processes and consider the adoption of technology to drive improvements.
This slide is part of the Strategic Cost Reduction: Good vs. Bad Costs PowerPoint presentation.
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Cost Reduction Assessment Customer Experience Robotic Process Automation Cost Reduction Sales Analytics
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