This PPT slide, part of the 31-slide Stakeholder Scorecard PowerPoint presentation, presents an overview of a Stakeholder Scorecard, which is a tool designed to capture the roles and responsibilities of various stakeholder groups within an organization. It categorizes stakeholders into 5 main groups: Suppliers, Customers, Employees, Investors/Lenders, and Community. Each group is analyzed based on their contributions to the organization and the corresponding inducements or incentives they receive in return.
For Suppliers, the contributions include goods, services, and assistance, while their inducements are income, relationships, and ongoing business. This highlights the reciprocal nature of the supplier relationship, emphasizing the need for a balanced exchange.
Customers are shown to contribute income, repeat business, and express needs and wants, while they receive goods, services, and value in return. This section underscores the importance of understanding customer expectations and delivering on them to foster loyalty.
Employees are recognized for their contributions of time, effort, ideas, and results. Their inducements include compensation, benefits, relationships, and career opportunities. This reflects the critical role that employee engagement and satisfaction play in organizational success.
Investors and lenders contribute capital and operating funds, expecting returns in the form of dividends and interest. This section points to the financial dynamics of stakeholder relationships, where monetary contributions are directly tied to financial returns.
Lastly, the Community group contributes through tax breaks and the labor market, receiving employment opportunities in return. This illustrates the broader societal impact of the organization and the importance of maintaining a positive community relationship.
Overall, the Stakeholder Scorecard serves as a comprehensive framework for documenting and analyzing stakeholder interactions, ensuring that both contributions and inducements are clearly understood and managed.
This slide is part of the Stakeholder Scorecard PowerPoint presentation.
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Stakeholder Management Balanced Scorecard Employee Engagement
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