This PPT slide, part of the 36-slide Retail Value Chain PowerPoint presentation, outlines the critical role of Human Resource Management (HRM) within the retail value chain, emphasizing its support for both brick-and-mortar and online operations. It highlights several key functions of HRM, starting with the recruitment, training, and retention of skilled personnel. This foundational aspect ensures that retail operations are staffed with capable individuals who can drive performance and customer satisfaction.
The overview notes the importance of developing comprehensive compensation and benefits packages, which are essential for attracting talent. Performance evaluation systems and career development programs are also mentioned, indicating a structured approach to employee growth and engagement. This structure not only helps in retaining talent, but also enhances overall productivity.
Creating a positive and inclusive work environment is another focal point. The slide suggests that such an environment fosters employee engagement, which is crucial for operational success. Managing employee relations and conflict resolution is highlighted as a necessary function to maintain workplace harmony, which can directly impact morale and productivity.
Compliance with labor laws and regulations is underscored as vital to avoid legal issues and promote fair employment practices. This aspect is often overlooked, but is essential for sustaining a reputable and legally compliant organization.
The value-added activities section further breaks down HRM functions into specific areas such as Talent Acquisition, Employee Development, and Workplace Culture. Each of these areas contributes to building a robust workforce capable of meeting the challenges of the retail sector. The slide effectively communicates that HRM is not just a support function, but a strategic partner in achieving operational excellence.
This slide is part of the Retail Value Chain PowerPoint presentation.
This framework is created by former McKinsey, BCG, Deloitte, EY, and Capgemini consultants and provides actionable insights for Retail Industry Value Chain Analysis.
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Value Chain Analysis Retail Strategy Operational Excellence Employee Engagement Customer Satisfaction Value Chain Resource Management Conflict Resolution Recruitment Compliance
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