Key Focus Areas for Sales & Marketing Integration PPT


This PPT slide, part of the 28-slide Post-merger Integration (PMI): Integration Checklist (Part 3) PowerPoint presentation, emphasizes the critical role of Sales and Marketing in the post-merger integration process. It outlines 3 key areas of focus: issues transferred from due diligence, organizing integration review meetings, and informing customers. Each area is crucial for ensuring a smooth transition and maintaining customer relationships.

The first section highlights that sales and marketing information may be restricted due to due diligence issues. This limitation can hinder effective communication and strategy implementation. Addressing these issues early on is vital for aligning sales and marketing efforts with overall business objectives.

The second area stresses the importance of organizing integration review meetings. It suggests providing the sales force with quick access to detailed information about customer service, sales structure, and employment terms. Conducting several meetings immediately after the joint management meeting is recommended. These discussions should cover strategic targets, operational goals, and the roles of key personnel from both entities involved in the merger. Understanding the typical sales and marketing processes of each organization is essential for effective integration.

The third focus area involves informing customers about the integration process. Clear communication is necessary to alleviate any fears and prevent potential market loss. The slide suggests preparing introductory letters and scripts for customer visits, as well as determining which customers to engage with personally or through mail. Keeping records of customer interactions and feedback is also advised to refine future strategies.

Overall, the slide serves as a practical guide for executives looking to navigate the complexities of post-merger integration in Sales and Marketing. It underscores the need for proactive communication and strategic alignment to ensure a successful transition.




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PMI Customer Service Post-merger Integration Due Diligence Post-merger Integration Sales Force Effective Communication Sales Feedback

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