Assessing Maturity in Mobile Payment Solutions PPT

This PPT slide, part of the 23-slide Omni-channel Strategy Series: Mobile Payment PowerPoint presentation, outlines a framework for assessing an organization's maturity in mobile payment solutions, categorized into 5 distinct stages: Entry Level, Developing, Performing, Advanced Functionality, and Leading. Each stage highlights specific characteristics and capabilities related to payment processing.

At the Entry Level, organizations lack a defined strategy for payment solutions, offering only a single payment type. This stage indicates a fundamental gap in functionality. As companies progress to the Developing stage, they begin to establish basic functionalities, such as evaluating payment solutions based on costs and providing multiple payment options. However, the approach remains somewhat rudimentary, focusing on cost tracking and negotiations.

The Performing stage represents a more sophisticated understanding of customer needs. Organizations here implement well-thought-out payment solutions that positively impact customer experience. They allow customers to purchase, receive, and inspect products before payment, reflecting a shift towards customer-centric practices. This stage also emphasizes the establishment of KPIs and benchmarks to monitor payment processing effectiveness.

In the Advanced Functionality stage, organizations further refine their payment solutions, ensuring they align with customer desires and operational efficiency. This includes optimizing spending on payment solutions and exploring additional options to enhance customer experience.

Finally, the Leading stage signifies an organization that has achieved industry leadership in mobile payments. Here, payment solutions are customer-focused, optimized for cost, and encompass all major payment types. The organization actively seeks to stay ahead of market trends, ensuring they remain competitive and responsive to customer needs.

This structured approach provides a roadmap for organizations aiming to enhance their mobile payment capabilities, ultimately driving sales and improving customer satisfaction.

This slide is part of the Omni-channel Strategy Series: Mobile Payment PowerPoint presentation.

Download the Full Presentation

EXPLORE MORE SLIDES FROM THIS PRESENTATION

EXPLORE MORE PRESENTATIONS ON

Channel Strategy Customer Experience Customer Satisfaction Leadership Sales KPI

Are you familiar with Flevy? We are you shortcut to immediate value.

Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations

Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.

Flevy is the world's largest knowledge base of best practices.

Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.

Read Customer Testimonials

"One of the great discoveries that I have made for my business is the Flevy library of training materials.

As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy

... [read more]

– Ed Kemmerling, Senior Lean Transformation Expert at PMG

"As a consultant requiring up to date and professional material that will be of value and use to my clients, I find Flevy a very reliable resource.

The variety and quality of material available through Flevy offers a very useful and commanding source for information. Using Flevy saves me time, enhances my expertise and ends up being a good decision."

– Dennis Gershowitz, Principal at DG Associates

"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for

... [read more]

– Jim Schoen, Principal at FRC Group

"As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

– David Coloma, Consulting Area Manager at Cynertia Consulting

"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The

... [read more]

– Roderick Cameron, Founding Partner at SGFE Ltd

"FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."

– David Harris, Managing Director at Futures Strategy

"[Flevy] produces some great work that has been/continues to be of immense help not only to myself, but as I seek to provide professional services to my clients, it gives me a large "tool box" of resources that are critical to provide them with the quality of service and outcomes they are expecting."

– Royston Knowles, Executive with 50+ Years of Board Level Experience

"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

– Moritz Bernhoerster, Global Sourcing Director at Fortune 500