This PPT slide, part of the 14-slide Key Business Processes | External Relations Management PowerPoint presentation, presents a structured taxonomy for managing external relationships within organizations, categorized into 2 levels. At the highest level, labeled as Level 1, the focus is on the overarching process category, which is "Manage External Relationships." This indicates a strategic emphasis on how organizations interact with various external stakeholders, crucial for maintaining a robust operational framework.

Level 2 breaks down this broad category into specific process groups, each designated with a unique identifier. The first group, "Build investor relationships," suggests a focus on cultivating trust and communication with investors, which is vital for securing funding and support. Following this, "Manage government and industry relationships" highlights the importance of navigating regulatory environments and industry dynamics, ensuring compliance and fostering partnerships.

The third group, "Manage relations with board of directors," emphasizes the necessity of maintaining effective communication and governance structures within the organization. This is critical for strategic alignment and decision-making. The next item, "Manage legal and ethical issues," points to the need for organizations to address compliance and ethical standards, which are increasingly scrutinized in today’s business climate.

Lastly, "Manage public relations program" indicates a proactive approach to shaping public perception and handling communications. This is essential for brand management and crisis response. Overall, the slide outlines a comprehensive framework for managing external relationships, which can serve as a guide for organizations looking to enhance their stakeholder engagement strategies.

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Process Mapping Board of Directors Public Relations Effective Communication Governance Compliance