This PPT slide, part of the 37-slide IT4IT Reference Architecture PowerPoint presentation, outlines the IT4IT framework, emphasizing the value chain associated with IT services. It categorizes activities into primary and supporting segments, illustrating how these elements contribute to achieving business objectives. The primary activities, referred to as Value Streams, include 4 key phases: Strategy to Portfolio (PLAN), Requirement to Deploy (BUILD), Request to Fulfill (DELIVER), and Detect to Correct (RUN). Each phase represents a critical step in the lifecycle of IT service management.
The supporting activities listed beneath the primary activities form the Service Model Backbone. These include Finance & Assets, Sourcing & Vendor, Intelligence & Reporting, Resource & Project, and Governance, Risk & Compliance. Each supporting activity plays a vital role in underpinning the primary activities, ensuring that IT services are not only delivered effectively, but also aligned with broader business goals.
The slide also highlights the overarching themes of Efficiency & Agility, suggesting that these are essential outcomes of effectively managing the IT value chain. By mapping out these processes, organizations can better understand how to optimize their IT operations and enhance overall performance.
This framework is particularly beneficial for executives looking to streamline IT processes and improve alignment with business strategies. It provides a structured approach to identifying gaps and opportunities within the IT service lifecycle, enabling informed decision-making and strategic planning. The clarity of this model can assist in driving initiatives that enhance both operational efficiency and responsiveness to market demands.
This slide is part of the IT4IT Reference Architecture PowerPoint presentation.
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Information Technology IT4IT Strategic Planning Service Management Value Chain Governance Compliance
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