Framework for Analyzing Business Information Processing PPT


This PPT slide, part of the 22-slide Flexons Approach to Problem Solving PowerPoint presentation, introduces the concept of "Information-processing Flexon," which serves as a framework for analyzing various aspects of a business through the lens of information processing. It highlights 3 critical components: the information utilized, the cost associated with computation, and the efficiency of the computational mechanisms employed to address problems. The emphasis on these elements suggests that understanding how information flows and is processed within an organization can significantly impact decision-making effectiveness.

The slide further elaborates that within the organization, the "computational device" is essentially a collective of individuals whose deliberative processes are pivotal in determining the quality of decisions. This perspective underscores the human element in information processing, indicating that the way people interact with and interpret data is crucial for achieving optimal outcomes.

A case example is presented to illustrate the application of this framework. It recounts a retrospective analysis of an investment committee's decisions, revealing that past investments were riskier than initially perceived. The action taken involved scrutinizing the information relayed to the committee. Findings from interviews indicated a bias towards riskier investments, stemming from a near-unanimity voting requirement. This requirement was identified as a barrier to open debate, suggesting that a lack of dissent can hinder effective decision-making.

The slide concludes with a provocative insight: near-unanimity can be counterproductive, as it suppresses necessary discussions. Encouraging a more open dialogue, even if it means risking decisions, could lead to better-informed outcomes. This analysis provides valuable takeaways for organizations looking to refine their decision-making processes and improve overall effectiveness.




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