Digital Transformation Strategy (PowerPoint PPTX)

BENEFITS OF DOCUMENT

1. Provides a framework for crafting a Digital Transformation Strategy fitting for your organization--that encapsulates both Growth and Operational Improvement benefits.
2. Provides a framework for Digital Transformation Execution--lays out key phases and functional layers.
3. Provides a framework for Digital Maturity--i.e. know where you stand and how to gradually improve/mature across the areas of Customer Experience, Operations, and Information/Technology.

DESCRIPTION

This product (Digital Transformation Strategy) is a 145-slide PPT PowerPoint presentation (PPTX), which you can download immediately upon purchase.

Digital Transformation is being embraced by organizations across most industries, as the role of technology shifts from being a business enabler to a business driver. This has only been accelerated by the COVID-19 global pandemic. Thus, to remain competitive and outcompete in today's fast paced, digital world, organizations must go digital by formulating a robust Digital Transformation Strategy.

This 100+ slide PowerPoint presentation on Digital Transformation Strategy is organized into the following sections:

•  Overview
•  Digital Transformation Levers
•  Impact on Strategy and Management
•  Digital Maturity Assessment and Model
•  Digital Transformation Execution
•  Templates
•  Appendix

Digital Transformation is driven by emergent Technology Trends, namely Robotic Process Automation (RPA), Artificial Intelligence (primarily Machine Learning), Social Media, Mobility, Internet of Things (IoT), Cybersecurity, Big Data, and Cloud. These emerging technology trends allow us to leverage 8 levers to Digital Transformation, which are the core components of our Digital Transformation Strategy framework:

GROWTH (Business Driver Levers)
1. Demand Generation
2. Reach & Selection
3. Customer Purchase Process
4. Customer Experience

OPERATIONAL IMPROVEMENT (Business Enabler Levers)
5. Process Efficiency
6. Asset Utilization
7. Agility
8. New Business & Service Models

Digital Transformation opportunities includes both Operational Improvement and Growth Driver initiatives, where the latter is driven largely by improved Customer Experience.

Effective digitalization strategy also requires a strong understanding and accurate assessment of the organization's Digital Maturity. This presentation provides an assessment framework to determine the organization's Digital Maturity across 3 Transformation Areas:

1. Customer Experience
2. Operations
3. Information & Technology

This Digital Transformation presentation also covers numerous other Digital Transformation frameworks, including the Customer Purchase Process, Customer Experience Matrix, McKinsey's Customer Decision Journey, Accenture's Nonstop Customer Experience Model, Digital Maturity Assessment, Digital Maturity Model, 6 Layers of Successful Execution, Digital Operating Models, Customer Interaction Channel Map, Prompt Engineering, among others.

In addition, this Digital Transformation Strategy PPT includes a set of PowerPoint templates for you to use in your own business presentations; as well as an Appendix with a deeper dive into various topics (including ChatGPT).

The presentation dispels common myths about Digital Transformation, making it clear that it is relevant to both B2B and B2C companies. It also emphasizes the importance of leveraging customer data to enhance Customer Experience and drive growth.

Source: Best Practices in Digital Transformation, Customer Experience, Business Transformation, Cyber Security PowerPoint Slides: Digital Transformation Strategy PowerPoint (PPTX) Presentation, LearnPPT Consulting

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