This PPT slide, part of the 20-slide Business Process Maturity Model (BPMM) Series: Predictable PowerPoint presentation, outlines the framework for Quantitative Process Management (QPM), emphasizing the importance of setting specific goals and defining measures to assess and manage process performance. The structure is clear, with distinct sections for goals and practices, facilitating easy navigation for executives.
The goals section highlights 3 key objectives: planning work effort quantitatively, managing process variation, and managing work effort statistically. Each goal serves as a foundation for the practices that follow, indicating a systematic approach to performance management. For instance, planning work effort quantitatively involves incorporating performance and quality goals into work plans, which ensures alignment with broader organizational objectives.
The practices section elaborates on actionable steps to achieve these goals. It includes analyzing processes to identify sources of variation and investigating assignable causes of that variation. This indicates a proactive stance on quality management, where understanding the root causes of performance issues is essential. Evaluating processes quantitatively to determine their impact further underscores the necessity of data-driven decision-making.
The slide also emphasizes the importance of corrective actions. Addressing assignable causes of variation and deviations from expected results is crucial for maintaining performance standards. Recording results and providing stakeholders access to work effort results ensures transparency and accountability, fostering a culture of continuous improvement.
Overall, this slide serves as a comprehensive guide for executives looking to enhance their process management capabilities. It provides a structured approach to achieving performance goals through quantitative analysis and corrective measures, making it a valuable resource for organizations aiming to refine their operational efficiency.
This slide is part of the Business Process Maturity Model (BPMM) Series: Predictable PowerPoint presentation.
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Maturity Model Quality Management Performance Management Continuous Improvement
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