Influencing Skills (PowerPoint PPT)

How often have you needed to persuade others to do something?

It's a situation that arises almost every day, whether it's getting your teenager to tidy their room, or your preschooler to get dressed, or a colleague to attend a meeting on your behalf. Some people seem to be able to do it effortlessly, and almost without anyone noticing, whereas others fall back on the power of their position to enforce what they want.

The key skills for successful persuasion, then, are pretty wide. First of all, successful persuaders tend to have high self-esteem and good Emotional Intelligence more generally. They really believe that they will succeed.

Key skills here include Empathy, and good Listening Skills, including Active Listening. If you listen, your audience will usually tell you what and how they are thinking. It also helps to be able to build rapport; people like those who take time to become a friend, as well as an influencer. It follows, really: if we're honest, we'd all much rather do what a friend suggests than someone we dislike, however sensible the idea. Building rapport also helps to build trust, and for more about building trust, have a look at our page on Personal Empowerment.