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DESCRIPTION
The Malcolm Baldrige National Quality Award (MBNQA or Baldrige Award) evaluates organizations across 7 performance categories, known as the Baldrige Criteria for Performance Excellence. These performance categories can be used to assess management systems and identify major improvement areas.
Organizations that apply for the Baldrige Award are judged by an independent board of examiners. Recipients are selected based on achievement and improvement across the Baldrige Criteria for Performance Excellence, which are as follows:
1. Leadership
2. Strategic Planning
3. Customer and Market Focus
4. Information and Analysis
5. Human Resource Focus
6. Process Management
7. Business Results
These criteria for Performance Excellence is a unique leadership and management tool in that it enables people to actually see the systemic nature of their organization in real time. As a result, it can be used to assess management systems and identify major improvement areas. This model fits well in organizations taking the Lean management philosophy of continuous improvement.
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Source: Best Practices in Malcolm Baldrige, Performance Management PowerPoint Slides: Baldrige Criteria for Performance Excellence PowerPoint (PPT) Presentation, PPTLab
OVERVIEW
Performance Management Sales KPI Sales Force Balanced Scorecard Employee Management Shareholder Value Behavioral Strategy Corporate Culture Strategic Planning Objectives and Key Results Quality Management & Assurance Malcolm Baldrige Lead Generation Specialized PowerPoint Templates Due Diligence Breakout Strategy Competitive Advantage Customer Decision Journey Natural Language Processing Fourth Industrial Revolution Robotic Process Automation Artificial Intelligence Supply Chain Analysis COVID-19 Business Model Canvas Proposal Template Consulting Frameworks Consulting Training Vision Statement Strategy Development Strategic Thinking Strategy Deployment & Execution
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This 50-slide presentation provides a high-level introduction to the 4 Building Blocks of Operational Excellence. Achieving OpEx requires the implementation of a Business Execution System that integrates these 4 building blocks. |