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HIGHLIGHTS
BENEFITS OF DOCUMENT
DOCUMENT DESCRIPTION
This book describes the 8 Disciplines process as it is used to solve problems where Root Cause is unknown. It is to be used in conjunction with the 8D Excel template (included as a secondary document). The methods in this book conform to the de facto 8D standard used throughout industry and expected by customers and from suppliers.
8D is not a magic bullet. Improper use will lead to erroneous results. Patience and many hours of practice are required to obtain a level of proficiency. However, for newcomers to 8D, this book and the accompanying template will guide you through the process. It is possible, even expected, that Root Cause will be found and preventive measures implemented the first time the process is followed.
D0 – Preliminary Data is a conventional form used to capture high level data relevant or potentially relevant to the defect.
D1 – Team Selection is premised on the belief that correct team formation is critical to finding Root Cause and that mistakes made here will permeate throughout the entire process.
D2 – Problem Definition uses the IS/ISNOT format to define the problem.
D3 – Containment is a process that involves multiple parties, varying commercial commitments and multidisciplinary collaboration. It is facilitated by a Risk Assessment, Communication Plan, Containment Recommendation & Containment Action Plan.
D4 – Root Cause is expanded well beyond the traditional 8D tool set of 5 Why's and Fishbone Diagram by introducing 18 Root Cause tools. This expansive set equips the practioner for every conceivable defect scenario.
D5 – Corrective Action. 35 different techniques for identifying the appropriate Corrective Action are covered.
D6 – Implementation also includes Root Cause verification. Learn the 9 methods for validating Root Cause.
D7 – Problem Prevention includes a look at the Control Continuum and 36 specific actions that can be taken to prevent problem recurrence.
D8 – Congratulating the team is often overlooked. Learn how to meaningfully reward the team for their efforts.
This book of nearly 60 pages is one of the most comprehensive reviews of 8D available. It is excellent for independent study or classroom training.
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in 8D PDF: 8D The 8 Disciplines Problem Solving Methodology PDF (PDF) Document, Michael Carter
ABOUT THE AUTHOR: MICHAEL CARTER
We believe you should love what you do, learning should be fun, skills must be relevant, and yesterday's methods can always be improved. 6ixsigma<dot>org was founded to help organizations and 'Belts' successfully deploy and apply Lean Six Sigma to solve real problems. All of our training materials cover DMAIC, DMADV and Lean as an integrated methodology, we also cover the Shainin methodology.
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Our experience? Worldwide.
We have assisted with Lean Six Sigma training and implementation in Australia, Singapore, Germany, China, Malaysia, Taiwan, Mexico, India, Hong Kong, United States, Canada and counting.
All our materials are suitable for individual study or formal classroom training.
Michael Carter has published 95 additional documents on Flevy.
DETAILS
File Size: 1.1 MB
Number of Pages: 58
Related Topic(s): 8D
This business document is categorized under the function(s): Operations Organization, Change, & HR
It applies to All Industries
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
This product contains a supplemental XLSX document.
Initial upload date (first version): Jan 23, 2015
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