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DESCRIPTION
Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer Loyalty and they recognize that mastery of the customer agenda is essential.
In fact, global leaders of successful organizations recognize that creating a customer-centric, digitally-transformed business is a top priority. In fact, Customer-centricity ceases to be a differentiator. It has become necessary for survival.
In this Digital Age, there are 6 core capabilities organizations must have to be a customer-centric business. This bundle includes 3 presentations that discuss these core capabilities in depth.
THERE ARE 3 PRODUCTS ARE IN THIS BUNDLE:
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Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer Loyalty and they recognize that mastery of... [read more]
Individual Price: $25.00
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Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer Loyalty and they recognize that mastery of... [read more]
Individual Price: $25.00
|
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Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer Loyalty and they recognize that mastery of... [read more]
Individual Price: $25.00
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OVERVIEW This is a discounted bundle of 3 documents.
ABOUT THE AUTHOR
We are a team of management consultants trained by top tier global consulting firms (including McKinsey, BCG, Deloitte, EY, Capgemini) with a collective experience of several decades. We specialize in business frameworks based on real-life consulting engagements.
We have served 100s of clients that range from Fortune 500 companies to tech startups to $1B+ private companies.
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Ask the Author a Question
Customer-centric Organization Customer-centric Culture Jobs-to-Be-Done Customer Experience Innovation Management Consulting Frameworks Strategy Development Customer Decision Journey Growth Strategy Customer Profitability Customer Insight
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