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Business Documents (Page 4)

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Bundle (4 Documents)
Customer Experience Assessment, Strategy and Implementation product bundle
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: CustCore Consulting
There are 4 documents in this bundle:
$145.00

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Customer Journey Mapping - Guide & Templates
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: CustCore Consulting
45-slide PowerPoint deck and supporting PowerPoint deck. This Guide will take you through step-by-step detailed instructions to help you create a Customer Journey Map - a visual representation of the experience that customer's have with your organisation, product or service. The step-by-step [read more]
$59.00

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Balanced Scorecard
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: PPT Lab   Top Flevy Author [?]
27-slide PowerPoint deck. This document explains the Balanced Scorecard (BSC) business framework and how to use it as a strategic management system. BSC is a strategy performance management tool--a semi-standard structured report, supported by proven [read more]
$39.00

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The 8D Problem Solving Process
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting LLC   Top Flevy Author [?]
206-slide PowerPoint deck and supporting ZIP. The 8D Problem Solving Process has become a standard in many industries as problem solving or improvement process, as internal Corrective Action Request (CAR) Process or as Supplier Corrective Action Request (SCAR) [read more]
$74.50

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Total Productive Maintenance (TPM)
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
232-slide PowerPoint deck. As a company-wide initiative, Total Productive Maintenance (TPM) maximizes the effectiveness and longevity of equipment. The TPM program significantly increases labor and capital productivity while, at the same time, increases [read more]
$79.00

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Gemba Walk
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
79-slide PowerPoint deck. In business, 'Gemba' refers to the place where value is created and improved. The 'Gemba Walk' is an activity that takes management to the front lines to look for waste (non-value added activities) and opportunities. The objective [read more]
$59.00

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Strategic Sourcing
Listed under:  Operations
View more from: LearnPPT   Top Flevy Author [?]
15-slide PowerPoint deck. Strategic Sourcing (also known as Sourcing Strategy or Procurement Strategy) allows an organization to realize significant savings by evaluating its procurement costs across a number of spend categories. This document details a [read more]
$39.00

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Delivering Service Excellence
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
118-slide PowerPoint deck. Every organization depends on customer service. Due to rising customer expectations, delivering excellent service is no longer a choice but a necessity. When you equip your frontline staff with the skills to create a quality experience for [read more]
$69.00

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Lean - Value Stream Mapping (VSM)
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting LLC   Top Flevy Author [?]
158-slide PowerPoint deck and supporting Excel workbook. Value Stream Mapping (VSM) is a lean management technique used to analyze the flow of materials and information currently required to bring a product or service to a Customer. The goal of value stream mapping is to reduce the [read more]
$64.50

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Business Process Reengineering (BPR)
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting   Top Flevy Author [?]
143-slide PowerPoint deck. Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes enabled by information technology to achieve dramatic improvements in business performance. BPR may be the answer to [read more]
$69.00

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