{"id":6759,"date":"2020-06-10T06:50:13","date_gmt":"2020-06-10T11:50:13","guid":{"rendered":"https:\/\/flevy.com\/blog\/?p=6759"},"modified":"2020-12-19T22:19:03","modified_gmt":"2020-12-20T03:19:03","slug":"team-resilience-in-the-midst-of-covid-19-turbocharging-your-organization-against-disruptions","status":"publish","type":"post","link":"https:\/\/flevy.com\/blog\/team-resilience-in-the-midst-of-covid-19-turbocharging-your-organization-against-disruptions\/","title":{"rendered":"Team Resilience In the Midst of COVID-19: Turbocharging Your Organization Against Disruptions"},"content":{"rendered":"<p>The uncertain times, coupled with the COVID-19 pandemic, have spur leaders to reflect on what kind of organization, culture, and <img decoding=\"async\" class=\"alignright size-medium wp-image-6769\" src=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2020\/05\/Pic-1-Team-Resiliency-300x200.jpeg\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2020\/05\/Pic-1-Team-Resiliency-300x200.jpeg 300w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2020\/05\/Pic-1-Team-Resiliency-768x512.jpeg 768w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2020\/05\/Pic-1-Team-Resiliency-1024x683.jpeg 1024w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>operating model they need to put in place. This is to avoid returning to previous patterns of behavior and instead, be able to embrace the next normal.<\/p>\n<p>In this rapidly changing environment, people in organizations need to respond with urgency, without senior executives and traditional governance slowing things down. Waiting to decide, or even waiting for approval, is the worst thing to happen. Today, some level of coordination across teams and activities is crucial for the organization\u2019s response to be effective.<\/p>\n<h2>Getting Ready for Business Resilience<\/h2>\n<p><a href=\"https:\/\/flevy.com\/business-toolkit\/business-resilience\">Business Resilience<\/a> is a management approach that integrates many disciplines into a single set of integrated processes. It is an enterprise-wide term that encompasses Crisis Management and Business Continuity.<\/p>\n<p>Business Resilience enables organizations to face a wide range of risks\u2014risks that can cause long-term harm, from a financial penalty to reputational damage. This is further emphasized with the global economy greatly affected by COVID-19, a pandemic that has overturned business and rattled the entire global business environment.<\/p>\n<h2>Addressing the COVID-19 pandemic<\/h2>\n<p>Leaders across industries cannot treat the Coronavirus pandemic like any other event. COVID-19 is unlike any other event. No single executive has the answer. In this rapidly changing environment, organizations need to respond with urgency. There are several initiatives that can be undertaken and integrated in <a href=\"https:\/\/flevy.com\/browse\/stream\/strategy-development\">Strategy Development<\/a>. One of these initiatives is to build <a href=\"https:\/\/flevy.com\/browse\/flevypro\/team-resilience-4173\">Team Resilience<\/a> through the creation of a Network of Teams.<\/p>\n<p>A Network of Teams is a cohesive and adaptable network of teams that are united by a common purpose. It is empowered to operate outside of the current hierarchy and bureaucratic structures of the organization.<\/p>\n<h2>The 4-phase Approach to Creating a Network of Teams<\/h2>\n<p>The Network of Teams needs to be created in phases for it to be effectively cohesive and adaptable.<\/p>\n<p><a href=\"https:\/\/flevy.com\/browse\/flevypro\/team-resilience-4173\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-6771\" src=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2020\/05\/Pic-2-Team-Resilience.png\" alt=\"\" width=\"962\" height=\"722\" srcset=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2020\/05\/Pic-2-Team-Resilience.png 962w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2020\/05\/Pic-2-Team-Resilience-300x225.png 300w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2020\/05\/Pic-2-Team-Resilience-768x576.png 768w\" sizes=\"(max-width: 962px) 100vw, 962px\" \/><\/a><\/p>\n<p><strong>Phase 1: Central Team with Response Teams<\/strong>. Phase 1 begins with a Central Team launching a few primary response teams very quickly. There are several key considerations that must be underscored in Phase 1.<\/p>\n<p>Organizations must create teams that will tackle current strategic priorities and key challenges facing the organization. The model that is to be built must be flexible and capable of shifting when mistakes happen. The network must be created to learn, using the information to update actions and strategies. It must spur experimentation, innovation, and learning which is done simultaneously among many teams. There must be spontaneous learning in the face of challenges and opportunities at the individual, team, and network-wide levels.<\/p>\n<p>Team leaders must be creative problem solvers with critical thinking skills, resilient, and battle-tested. Having teams that can respond to the dynamic demands of the external environment is one of the strengths of the network approach.<\/p>\n<p><strong>Phase 2: Hub and Spoke Model<\/strong>. The Hub and Spoke Model emerges when additional teams are launched to address rapidly evolving priorities and new challenges.<\/p>\n<p>After the initial set of teams are created, leaders must shift toward ensuring that multidirectional communication takes place. There should be steady coordination with the central team hub in a daily stand-up meeting. Central Hub must make sure that support teams are using first-order problem-solving principles.<\/p>\n<p>Leaders must take the role of catalyst and coach. The primary goal is to empower teams and support them at the same time, without micromanaging.<\/p>\n<p>The next phase is Phase 3: Hub and Spoke with Subteams and Phase 4: the <a href=\"https:\/\/flevy.com\/browse\/flevypro\/team-resilience-4173\">Network of Teams<\/a>. The Hub and Spoke Model evolves into a Network of Teams when peripheral teams start connecting and collaborating directly with another.<\/p>\n<p>With the Network of Teams, all self-organizations are turbocharged ready to face any disruptions the business has to encounter.<\/p>\n<p>Interested in gaining more understanding of <a href=\"https:\/\/flevy.com\/browse\/flevypro\/team-resilience-4173\">Team Resilience<\/a>? You can learn more and download an <a href=\"https:\/\/flevy.com\/browse\/flevypro\/team-resilience-4173\">editable PowerPoint about Team Resilience here on the Flevy documents marketplace<\/a>.<\/p>\n<h2>Do You Find Value in This Framework?<\/h2>\n<p>You can download in-depth presentations on this and hundreds of similar business frameworks from the <a href=\"https:\/\/flevy.com\/pro\/library\">FlevyPro Library<\/a>. <a href=\"https:\/\/flevy.com\/pro\">FlevyPro<\/a> is trusted and utilized by 1000s of management consultants and corporate executives. Here&#8217;s what some have to say:<\/p>\n<blockquote><p>&#8220;My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today\u2019s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me in a fraction of the time and money of other solutions. I strongly recommend FlevyPro to any consultant serious about success.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 Bill Branson, Founder at Strategic Business Architects<\/p>\n<\/blockquote>\n<blockquote><p>&#8220;As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 David Coloma, Consulting Area Manager at Cynertia Consulting<\/p>\n<\/blockquote>\n<blockquote><p>&#8220;As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant&#8217;s toolbox.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 Michael Duff, Managing Director at Change Strategy (UK)<\/p>\n<\/blockquote>\n<blockquote><p>&#8220;FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight \u2013 it&#8217;s like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 Roderick Cameron, Founding Partner at SGFE Ltd<\/p>\n<\/blockquote>\n<blockquote><p>&#8220;Several times a month, I browse FlevyPro for presentations relevant to the job challenge I have (I am a consultant). When the subject requires it, I explore further and buy from the Flevy Marketplace. On all occasions, I read them, analyze them. I take the most relevant and applicable ideas for my work; and, of course, all this translates to my and my clients&#8217; benefits.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 Omar Hern\u00e1n Montes Parra, CEO at Quantum SFE<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>The uncertain times, coupled with the COVID-19 pandemic, have spur leaders to reflect on what kind of organization, culture, and operating model they need to put in place. This is to avoid returning to previous patterns of behavior and instead, be able to embrace the next normal. In this rapidly changing environment, people in organizations&hellip;&nbsp;<a href=\"https:\/\/flevy.com\/blog\/team-resilience-in-the-midst-of-covid-19-turbocharging-your-organization-against-disruptions\/\" rel=\"bookmark\"><span class=\"screen-reader-text\">Team Resilience In the Midst of COVID-19: Turbocharging Your Organization Against Disruptions<\/span><\/a><\/p>\n","protected":false},"author":111,"featured_media":6769,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[408],"tags":[2024,1987,2025,77],"class_list":["post-6759","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management-leadership","tag-4-phase-approach-to-creating-a-network-of-teams","tag-business-resilience","tag-network-of-teams","tag-strategy-development"],"_links":{"self":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/6759","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/comments?post=6759"}],"version-history":[{"count":9,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/6759\/revisions"}],"predecessor-version":[{"id":7993,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/6759\/revisions\/7993"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/media\/6769"}],"wp:attachment":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/media?parent=6759"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/categories?post=6759"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/tags?post=6759"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}