{"id":6610,"date":"2020-04-21T07:58:23","date_gmt":"2020-04-21T12:58:23","guid":{"rendered":"http:\/\/flevy.com\/blog\/?p=6610"},"modified":"2020-04-20T17:58:34","modified_gmt":"2020-04-20T22:58:34","slug":"the-post-pandemic-organization-does-covid-19-level-the-playing-field","status":"publish","type":"post","link":"https:\/\/flevy.com\/blog\/the-post-pandemic-organization-does-covid-19-level-the-playing-field\/","title":{"rendered":"The Post-pandemic Organization: Does COVID-19 Level the Playing Field?"},"content":{"rendered":"
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\"\"In the post 9-11 world, we saw organizations focus on\u00a0Business Continuity<\/strong>. In the post-pandemic world, organizations will supplement Business Continuity with an emphasis on\u00a0Business Resilience<\/strong>. This distinction may seem subtle, but it’s actually substantial.<\/p>\n

After 9-11, organizations recognized the threat of unforeseen disasters and engaged in BC\/DR efforts. BC seeks to answer the question:\u00a0in the event of a disruption, how do we continue operations?<\/em><\/p>\n

The COVID-19 pandemic has shown us that BC alone is not enough. Organizations need to become “Resilient.” Business Resilience seeks to also answer the more strategic question:\u00a0in the event of a disruption, how do we continue to generate revenue?<\/em><\/p>\n

This change in question changes the fundamental nature of the issue from an operational to a strategic one. As a strategic issue, we must expand our scope beyond traditional continuity considerations. To be resilient, we need to evaluate the resiliency of our\u00a0Business Model<\/a>,\u00a0Value Proposition<\/a>,\u00a0Competitive Advantage<\/a>, etc.<\/p>\n

For example, non-essential businesses have been shut down retail operations.\u00a0Does their Business Model account for this change? Is their Value Proposition still attractive to customers? Does their Competitive Advantage still exist? Etc.<\/em><\/p>\n

A Resilient Organization seeks to\u00a0ensure continuity of both strategy and operations<\/u>.<\/p>\n

Flevy has numerous best practice resources for\u00a0Business Continuity<\/a>\u00a0and\u00a0Business Resilience<\/a>:<\/p>\n

Business Resilience<\/h2>\n