{"id":5214,"date":"2019-07-05T07:13:43","date_gmt":"2019-07-05T12:13:43","guid":{"rendered":"http:\/\/flevy.com\/blog\/?p=5214"},"modified":"2020-12-20T21:56:18","modified_gmt":"2020-12-21T02:56:18","slug":"organizational-silos-101-breaking-barriers-to-performance-excellence","status":"publish","type":"post","link":"https:\/\/flevy.com\/blog\/organizational-silos-101-breaking-barriers-to-performance-excellence\/","title":{"rendered":"Organizational Silos 101: Breaking Barriers to Performance Excellence"},"content":{"rendered":"<p>Despite the emergence of new devices and software products designed to unite employees in more ways than ever before, the threat of <img decoding=\"async\" class=\"alignright size-medium wp-image-5226\" src=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/06\/Organizational-Silos-Primer-pic1-300x200.jpg\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/06\/Organizational-Silos-Primer-pic1-300x200.jpg 300w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/06\/Organizational-Silos-Primer-pic1-768x512.jpg 768w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/06\/Organizational-Silos-Primer-pic1-1024x683.jpg 1024w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>organizational silos is still very real. While silos deter customer experiences and producing correctly functioning products \u2013 the root of the problem is that many managers fail to spot those silos as they formulate in front of their very eyes.<\/p>\n<p>What are Silos? <a href=\"https:\/\/flevy.com\/browse\/flevypro\/organizational-silos-primer-3842\">Organization silos<\/a> describe the isolation that occurs when employees or entire departments within an organization do not want to or do not have adequate means to share information or knowledge with each other. Siloed teams often end up working in isolation from the rest of the company. This leads to a plethora of internal and external problems for employees, executives, partners, and customers.<\/p>\n<p>In <a href=\"https:\/\/flevy.com\/business-toolkit\/organizational-design\">Organizational Design<\/a>, it is critical to also consider the risks of unintended silos within the organization.\u00a0 Having organizational silos can lead to duplicate work, inefficiency, bugs and generalized employee disenfranchisement at a granular level. Work is being done without regard to how the work impacts other departments. Departments start having tunnel vision, solely focused on their own functional area. In the end, there is a breakdown in communication and transparency leading to organizational dysfunction on multiple levels. This can greatly affect the company\u2019s ability to deliver an excellent <a href=\"https:\/\/flevy.com\/business-toolkit\/customer-experience\">Customer Experience<\/a>.<\/p>\n<h2>Breaking Down Organizational Silos: The 5 Key Symptoms<\/h2>\n<p>Understanding the<a href=\"https:\/\/flevy.com\/browse\/flevypro\/organizational-silos-primer-3842\"> 5 Key Symptoms of Organizational Silos<\/a> will guide companies in breaking down silos and limiting their effect on performance, goals, and targets.<\/p>\n<p><a href=\"https:\/\/flevy.com\/browse\/flevypro\/organizational-silos-primer-3842\"><img decoding=\"async\" class=\"aligncenter size-large wp-image-5228\" src=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/06\/Organizational-Silos-Primer-1024x768.png\" alt=\"\" width=\"1024\" height=\"768\" srcset=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/06\/Organizational-Silos-Primer.png 1024w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/06\/Organizational-Silos-Primer-300x225.png 300w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/06\/Organizational-Silos-Primer-768x576.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<ol>\n<li><strong>Broken Customer Experiences.\u00a0<\/strong>This is the most obvious sign of a siloed team. Eventually, this symptom will ultimately make the company undesirable.<\/li>\n<\/ol>\n<ol start=\"2\">\n<li><strong>Internal Unfamiliarity.\u00a0<\/strong>There is internal unfamiliarity when employees or colleagues are not on a first name basis. Employees are not familiar with the majority of the people outside the team and what they do.<\/li>\n<\/ol>\n<ol start=\"3\">\n<li><strong>The Us vs. Them Mentalities.\u00a0<\/strong>When your department sees other departments as competitors and obstacles to success, then there exists the us vs. them mentality. In the <a href=\"https:\/\/www.theemotionmachine.com\/the-us-vs-them-mentality-how-group-thinking-can-irrationally-divide-us\/\">us vs. them mentality<\/a>, protectionist thinking exists. When this happens, information is not shared for fear that another team\u2019s gain will be their loss.\u00a0 This leads to the creation of cliques with its own distinct culture that is not aligned with the company\u2019s overall mission and culture.<\/li>\n<\/ol>\n<ol start=\"4\">\n<li><strong>Disenfranchised Employees.\u00a0<\/strong>Having employees who feel that they are not part of the team is a symptom of organizational silos. Disenfranchised employees are unhappy, unproductive, and pose the risk of sharing negativity with coworkers.<\/li>\n<\/ol>\n<ol start=\"5\">\n<li><strong>Task Duplication.\u00a0<\/strong>Have you seen people of different teams working on similar assignments and projects? That is a symptom that there are organizational silos within your company. When there is task duplication, this can lead to inefficiencies and loss of productivity.<\/li>\n<\/ol>\n<p>Companies can immediately break down barriers to communication and collaboration once the key symptoms are detected. Silos in business have two sides to the coin. The good side is variety, ownership, accountability, specialization, and efficiency. However, on the other side, the bad side means short-sightedness, inaccessibility, and inefficiency. This can harm your organization.<\/p>\n<p>Organizations must be able to deal with silos inside a business. This can be done by expanding our perspectives and motivation in the work we do.<\/p>\n<p>Interested in gaining more understanding of<a href=\"https:\/\/flevy.com\/browse\/flevypro\/organizational-silos-primer-3842\"> Organizational Silos, the different types, and proper ways of addressing them<\/a>? You can learn more and download an <a href=\"https:\/\/flevy.com\/browse\/flevypro\/organizational-silos-primer-3842\">editable PowerPoint of <strong>Organizational Silos<\/strong>\u00a0here<\/a> on the <a href=\"https:\/\/flevy.com\/browse\">Flevy documents marketplace<\/a>.<\/p>\n<h2>Do You Find Value in This Framework?<\/h2>\n<p>You can download in-depth presentations on this and hundreds of similar business frameworks from the <a href=\"https:\/\/flevy.com\/pro\/library\">FlevyPro Library<\/a>. <a href=\"https:\/\/flevy.com\/pro\">FlevyPro<\/a> is trusted and utilized by 1000s of management consultants and corporate executives. Here&#8217;s what some have to say:<\/p>\n<blockquote><p>&#8220;My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today\u2019s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me in a fraction of the time and money of other solutions. I strongly recommend FlevyPro to any consultant serious about success.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 Bill Branson, Founder at Strategic Business Architects<\/p>\n<\/blockquote>\n<blockquote><p>&#8220;As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 David Coloma, Consulting Area Manager at Cynertia Consulting<\/p>\n<\/blockquote>\n<blockquote><p>&#8220;As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant&#8217;s toolbox.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 Michael Duff, Managing Director at Change Strategy (UK)<\/p>\n<\/blockquote>\n<blockquote><p>&#8220;FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight \u2013 it&#8217;s like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 Roderick Cameron, Founding Partner at SGFE Ltd<\/p>\n<\/blockquote>\n<blockquote><p>&#8220;Several times a month, I browse FlevyPro for presentations relevant to the job challenge I have (I am a consultant). When the subject requires it, I explore further and buy from the Flevy Marketplace. On all occasions, I read them, analyze them. I take the most relevant and applicable ideas for my work; and, of course, all this translates to my and my clients&#8217; benefits.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 Omar Hern\u00e1n Montes Parra, CEO at Quantum SFE<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Despite the emergence of new devices and software products designed to unite employees in more ways than ever before, the threat of organizational silos is still very real. While silos deter customer experiences and producing correctly functioning products \u2013 the root of the problem is that many managers fail to spot those silos as they&hellip;&nbsp;<a href=\"https:\/\/flevy.com\/blog\/organizational-silos-101-breaking-barriers-to-performance-excellence\/\" rel=\"bookmark\"><span class=\"screen-reader-text\">Organizational Silos 101: Breaking Barriers to Performance Excellence<\/span><\/a><\/p>\n","protected":false},"author":111,"featured_media":5226,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[408,85],"tags":[1685,1684],"class_list":["post-5214","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management-leadership","category-organization","tag-5-key-symptoms-of-organizational-silos","tag-organizational-silos"],"_links":{"self":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/5214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/comments?post=5214"}],"version-history":[{"count":9,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/5214\/revisions"}],"predecessor-version":[{"id":8115,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/5214\/revisions\/8115"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/media\/5226"}],"wp:attachment":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/media?parent=5214"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/categories?post=5214"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/tags?post=5214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}