{"id":5162,"date":"2019-07-10T07:18:30","date_gmt":"2019-07-10T12:18:30","guid":{"rendered":"http:\/\/flevy.com\/blog\/?p=5162"},"modified":"2020-12-18T22:51:58","modified_gmt":"2020-12-19T03:51:58","slug":"the-8-most-critical-levers-to-managing-and-sustaining-change","status":"publish","type":"post","link":"https:\/\/flevy.com\/blog\/the-8-most-critical-levers-to-managing-and-sustaining-change\/","title":{"rendered":"The 8 Most Critical Levers to Managing and Sustaining Change"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignright size-medium wp-image-5164\" src=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/06\/america-arid-bushes-221148-300x225.jpg\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/06\/america-arid-bushes-221148-300x225.jpg 300w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/06\/america-arid-bushes-221148-768x576.jpg 768w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/06\/america-arid-bushes-221148-1024x768.jpg 1024w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/06\/america-arid-bushes-221148.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>Most Transformation initiatives fail to achieve their anticipated objectives.<\/p>\n<p>Change Management is all about engaging and rallying people at all levels in the organization make the transition and sustain that change. \u00a0It is critical to ensure that the entire workforce is eager and ready to embrace the required new behaviors.\u00a0 More often than not, the technical side of a change initiative is well planned, but it\u2019s the implementation part that fails\u2014particularly, changing the mindsets and behaviors of the entire workforce to enable change to stick.<\/p>\n<p>Managing change is not an occasional affair; it is an iterative process that works on motivating human behavior to accept and adjust to a desired state of mind.\u00a0 The process is naturally evolving as it adapts in accordance with the feedback from the people.<\/p>\n<p><a href=\"https:\/\/flevy.com\/business-toolkit\/change-management-cm\">Change Management<\/a> demands a thorough yet organized approach to enable the <a href=\"https:\/\/flevy.com\/browse\/flevypro\/people-side-of-change-primer-1953\">\u201cpeople side\u201d of change<\/a> to work\u2014essential for accommodating and sustaining <a href=\"https:\/\/flevy.com\/business-toolkit\/business-transformation\">Business Transformations<\/a>.\u00a0 This entails assisting people incorporate new mindsets, processes, policies, practices, and behaviors.<\/p>\n<p>A methodical approach to make the entire workforce accept and support <a href=\"https:\/\/flevy.com\/browse\/flevypro\/8-levers-to-change-management-3847\">change constitutes 8 critical levers<\/a>:<\/p>\n<ol>\n<li><strong>Defining the Change<\/strong><\/li>\n<li><strong>Creating a Shared Need<\/strong><\/li>\n<li><strong>Developing a Shared Vision<\/strong><\/li>\n<li><strong>Leading the Change<\/strong><\/li>\n<li><strong>Engaging and Mobilizing Stakeholders<\/strong><\/li>\n<li><strong>Creating Accountability<\/strong><\/li>\n<li><strong>Aligning Systems and Structures<\/strong><\/li>\n<li><strong>Sustaining the Change<\/strong><\/li>\n<\/ol>\n<p><a href=\"https:\/\/flevy.com\/browse\/flevypro\/8-levers-to-change-management-3847\"><img decoding=\"async\" class=\"aligncenter size-large wp-image-5247\" src=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/07\/Change-Mgmt-8Levers-1024x768.png\" alt=\"\" width=\"1024\" height=\"768\" srcset=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/07\/Change-Mgmt-8Levers.png 1024w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/07\/Change-Mgmt-8Levers-300x225.png 300w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2019\/07\/Change-Mgmt-8Levers-768x576.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Now, let&#8217;s discuss the first 4 levers in detail.<\/p>\n<h2><strong>1. Defining the Change <\/strong><\/h2>\n<p>The first step entails outlining the rationale, scope, and results of the change initiative for the enterprise, key departments, and roles.\u00a0 There is a need to define critical elements, including the requirements from the initiative, the execution planning, and the adjustments needed to encourage people to work better.<\/p>\n<p>The <a href=\"https:\/\/flevy.com\/browse\/business-document\/sponsorship-968\">project sponsors<\/a> need to clearly outline the essence of the proposed Transformation initiative, to realistically embed Change Management into the design of the program, and develop effective Change Management plans.\u00a0 An initial baseline of the expected effect of the program on people should be performed.\u00a0 The baseline also helps analyze the impact of the change program\u2014in terms of skills inventory, head-count indications, adjustments in accountabilities and relationships, shifts in incentives and pay structures, and future learning needs.<\/p>\n<h2><strong>2. Creating a Shared Need<\/strong><\/h2>\n<p>Once the change and its impact has been delineated, the next thing to do is to create a shared understanding of the rationale for Transformation across the organization.\u00a0 To create a shared need for the Transformation endeavor, the change sponsor needs to build awareness of the necessity for change amongst the senior team, key stakeholders, and the entire organization; demonstrate to the people the benefits of change; and set up a feedback mechanism across the organization. \u00a0The alignment afforded by developing a shared need for change helps build a strong footing for Transformation.<\/p>\n<h2><strong>3. Developing a Shared Vision<\/strong><\/h2>\n<p>An essential element of implementing transformation entails delineating a clear vision that outlines critical actions and the anticipated outcomes.\u00a0 It helps in encouraging and involving the workforce in the Transformation initiative, giving them a sense of purpose by becoming a part of something bigger.\u00a0 The vision of the organization after Transformation should be coherent with the company values and mission.<\/p>\n<h2><strong>4. Leading the Change <\/strong><\/h2>\n<p>This lever entails developing change leadership and implementation skills needed to drive and enable sustainable change.\u00a0 Engagement and commitment of senior leaders is essential for leading change.\u00a0 They are responsible for planning their and the entire workforce\u2019s actions, demonstrating or role modeling the new mindsets and actions, designating program sponsors\u2014e.g., business unit leaders who are enthusiastic about the Transformation initiative and also act as change agents\u2014motivating others to support transformation, and setting up a road map for the change leaders to steer the organization to achieve the anticipated performance milestones.<\/p>\n<p>Interested in learning more about these\u00a0<a href=\"https:\/\/flevy.com\/browse\/flevypro\/8-levers-to-change-management-3847\">levers to Change Management<\/a>?\u00a0 You can download <a href=\"https:\/\/flevy.com\/browse\/flevypro\/8-levers-to-change-management-3847\"><u>an editable PowerPoint on <strong>8 Levers to Change Management<\/strong> here<\/u><\/a> on the <a href=\"https:\/\/flevy.com\/browse\">Flevy documents marketplace<\/a>.<\/p>\n<h2>Do You Find Value in This Framework?<\/h2>\n<p>You can download in-depth presentations on this and hundreds of similar business frameworks from the <a href=\"https:\/\/flevy.com\/pro\/library\">FlevyPro Library<\/a>. <a href=\"https:\/\/flevy.com\/pro\">FlevyPro<\/a> is trusted and utilized by 1000s of management consultants and corporate executives. Here&#8217;s what some have to say:<\/p>\n<blockquote><p>&#8220;My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today\u2019s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me in a fraction of the time and money of other solutions. I strongly recommend FlevyPro to any consultant serious about success.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 Bill Branson, Founder at Strategic Business Architects<\/p>\n<\/blockquote>\n<blockquote><p>&#8220;As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 David Coloma, Consulting Area Manager at Cynertia Consulting<\/p>\n<\/blockquote>\n<blockquote><p>&#8220;As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant&#8217;s toolbox.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 Michael Duff, Managing Director at Change Strategy (UK)<\/p>\n<\/blockquote>\n<blockquote><p>&#8220;FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight \u2013 it&#8217;s like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 Roderick Cameron, Founding Partner at SGFE Ltd<\/p>\n<\/blockquote>\n<blockquote><p>&#8220;Several times a month, I browse FlevyPro for presentations relevant to the job challenge I have (I am a consultant). When the subject requires it, I explore further and buy from the Flevy Marketplace. On all occasions, I read them, analyze them. I take the most relevant and applicable ideas for my work; and, of course, all this translates to my and my clients&#8217; benefits.&#8221;<\/p>\n<p style=\"text-align: right;\">\u2013 Omar Hern\u00e1n Montes Parra, CEO at Quantum SFE<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Most Transformation initiatives fail to achieve their anticipated objectives. Change Management is all about engaging and rallying people at all levels in the organization make the transition and sustain that change. \u00a0It is critical to ensure that the entire workforce is eager and ready to embrace the required new behaviors.\u00a0 More often than not, the&hellip;&nbsp;<a href=\"https:\/\/flevy.com\/blog\/the-8-most-critical-levers-to-managing-and-sustaining-change\/\" rel=\"bookmark\"><span class=\"screen-reader-text\">The 8 Most Critical Levers to Managing and Sustaining Change<\/span><\/a><\/p>\n","protected":false},"author":110,"featured_media":5164,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[85],"tags":[228,1666,1665,642,1664,1667,824],"class_list":["post-5162","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-organization","tag-change-management","tag-leading-change","tag-mobilizing-stakeholders","tag-organizational-alignment","tag-shared-vision","tag-sustaining-change","tag-transformation"],"_links":{"self":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/5162","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/users\/110"}],"replies":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/comments?post=5162"}],"version-history":[{"count":8,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/5162\/revisions"}],"predecessor-version":[{"id":7885,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/5162\/revisions\/7885"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/media\/5164"}],"wp:attachment":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/media?parent=5162"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/categories?post=5162"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/tags?post=5162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}