{"id":2735,"date":"2016-12-12T07:31:12","date_gmt":"2016-12-12T12:31:12","guid":{"rendered":"http:\/\/flevy.com\/blog\/?p=2735"},"modified":"2016-12-19T17:13:23","modified_gmt":"2016-12-19T22:13:23","slug":"continuous-improvement-101-the-deming-cycle-pdca","status":"publish","type":"post","link":"https:\/\/flevy.com\/blog\/continuous-improvement-101-the-deming-cycle-pdca\/","title":{"rendered":"Continuous Improvement 101: The Deming Cycle (PDCA)"},"content":{"rendered":"<p>&#8220;Continuous Improvement&#8221; is a term management consulting firms love using. \u00a0It&#8217;s also a driving principle behind <a href=\"https:\/\/flevy.com\/lean-management\">Lean Management<\/a>.<\/p>\n<p>So, how can we achieve <a href=\"https:\/\/flevy.com\/business-toolkit\/continuous-improvement\">Continuous Improvement<\/a> in our organization?<\/p>\n<p>One of the most common Lean frameworks for Continuous Improvement (of quality) is the <a href=\"https:\/\/flevy.com\/browse\/flevypro\/deming-cycle-pdca-primer-2478\">Deming Cycle<\/a>&#8211;also commonly known as PDCA Cycle, Deming Wheel, Shewhart Cycle, or Continuous Improvement Spiral. \u00a0The Deming Cycle consists of a logical sequence of 4 repetitive steps for continuous improvement and learning: PLAN, DO, CHECK (STUDY), and ACT.<\/p>\n<p>It originated in the 1920s with statistics expert Mr. Walter A. Shewhart, who introduced the concept of Plan, Do and See. Deming modified the cycle of Shewart towards: <strong>PLAN<\/strong>, <strong>DO<\/strong>, <strong>CHECK<\/strong>, and <strong>ACT<\/strong>. The Deming Cycle is related to <a href=\"https:\/\/flevy.com\/business-toolkit\/kaizen\">Kaizen<\/a> thinking and <a href=\"https:\/\/flevy.com\/business-toolkit\/just-in-time\">Just-in-Time (JIT)<\/a> manufacturing. \u00a0The concept of PDCA is based on the Scientific Method (which can be written as \u00a0Hypothesis-Experiment-Evaluation-Do-Check), developed by Francis Bacon.<\/p>\n<p>There is another version of this PDCA cycle is OPDCA. The added &#8220;O&#8221; stands for observation or as some versions say &#8220;Grasp the current condition.&#8221; This emphasis on observation and current condition has currency with Lean manufacturing\/Toyota Production System literature.<\/p>\n<p>There are numerous benefits to the Deming Cycle, spanning a variety of corporate functional areas. \u00a0These include, but not limited to:<\/p>\n<ul>\n<li>Daily routine management-for the individual and\/or the team<\/li>\n<li>The problem solving process<\/li>\n<li>Project management<\/li>\n<li>Continuous development<\/li>\n<li>Vendor development<\/li>\n<li>Human resources development<\/li>\n<li>New product development<\/li>\n<li>Process trials<\/li>\n<\/ul>\n<p><a href=\"https:\/\/flevy.com\/browse\/flevypro\/deming-cycle-pdca-primer-2478\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-2736\" src=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2016\/12\/pdca.png\" alt=\"pdca\" width=\"1024\" height=\"768\" srcset=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2016\/12\/pdca.png 1024w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2016\/12\/pdca-300x225.png 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Here&#8217;s an overview of each of the 4 PDCA phases.<\/p>\n<p><strong>1. PLAN<\/strong><\/p>\n<p>This initial phase involves identifying a goal or purpose, formulating a theory, defining success metrics, and putting a plan into action. \u00a0In this stage, we establish the objectives and processes necessary to deliver results in accordance with the expected output. \u00a0By establishing output expectations, the completeness and accuracy of the specification is also a part of the targeted improvement.<\/p>\n<p><strong>2. DO<\/strong><\/p>\n<p>In the DO phase, the components of the plan are implemented (e.g. making a product). \u00a0The focus is to implement the plan, execute the process, and ultimately make the product.<\/p>\n<p><strong>3. CHECK<\/strong><\/p>\n<p>Now, we study the actual results (measured and collected in DO) and compare against the expected results (targets or goals from the PLAN) to determine any differences. \u00a0We look for deviations in implementation from the plan and also look for the appropriateness and completeness of the plan to enable the execution&#8211;i.e., &#8220;Do.&#8221;<\/p>\n<p><strong>4. ACT<\/strong><\/p>\n<p>If the CHECK shows that the PLAN that was implemented in DO is an improvement to the prior standard (baseline), then that becomes the new standard (baseline) for how the organization should ACT going forward (new standards are enACTed).<\/p>\n<p>If the CHECK shows that the PLAN that was implemented in DO is not an improvement, then the existing standard (baseline) will remain in place.<\/p>\n<p>In either case, if the CHECK showed something different than expected (whether better or worse), then there is some more learning to be done.<\/p>\n<p>Note that the Deming Cycle is an iterative process, so after ACT, we return back to PLAN. \u00a0Over time, we will achieve Continuous Improvement in quality. <strong>\u00a0<\/strong>Each time we renew the cycle, our organization is at a higher point of quality. \u00a0Executing the cycle again will extend our knowledge further.<\/p>\n<div class=\"aside\">\n<p>For much more in-depth training guides and training on\u00a0<a href=\"https:\/\/flevy.com\/business-toolkit\/pdca\">PDCA<\/a>, take a look at Flevy&#8217;s <a href=\"https:\/\/flevy.com\/business-toolkit\/pdca\">PDCA Business Toolkit<\/a>. \u00a0Flevy also has developed\u00a0several other related business toolkits:<\/p>\n<ul>\n<li><a href=\"https:\/\/flevy.com\/business-toolkit\/problem-solving-psm\">Problem Solving Toolkit<\/a><\/li>\n<li><a href=\"https:\/\/flevy.com\/business-toolkit\/continuous-improvement\">Continuous Improvement Toolkit<\/a><\/li>\n<li><a href=\"https:\/\/flevy.com\/business-toolkit\/quality-management\">Quality Management Toolkit<\/a><\/li>\n<\/ul>\n<\/div>\n<p>You can learn more about this Lean tool and download\u00a0in\u00a0an editable PowerPoint about the the\u00a0<a href=\"https:\/\/flevy.com\/browse\/flevypro\/deming-cycle-pdca-primer-2478\">Deming Cycle\u00a0here on the Flevy<\/a>\u00a0documents marketplace.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;Continuous Improvement&#8221; is a term management consulting firms love using. \u00a0It&#8217;s also a driving principle behind Lean Management. So, how can we achieve Continuous Improvement in our organization? One of the most common Lean frameworks for Continuous Improvement (of quality) is the Deming Cycle&#8211;also commonly known as PDCA Cycle, Deming Wheel, Shewhart Cycle, or Continuous&hellip;&nbsp;<a href=\"https:\/\/flevy.com\/blog\/continuous-improvement-101-the-deming-cycle-pdca\/\" rel=\"bookmark\"><span class=\"screen-reader-text\">Continuous Improvement 101: The Deming Cycle (PDCA)<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":2736,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[82],"tags":[31,1170,1167,1168,801,29,12,516,1169],"class_list":["post-2735","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-operations","tag-continuous-improvement","tag-continuous-improvement-spiral","tag-deming-cycle","tag-deming-wheel","tag-jit","tag-kaizen","tag-lean-management","tag-pdca","tag-shewhart-cycle"],"_links":{"self":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/2735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/comments?post=2735"}],"version-history":[{"count":4,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/2735\/revisions"}],"predecessor-version":[{"id":2749,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/2735\/revisions\/2749"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/media\/2736"}],"wp:attachment":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/media?parent=2735"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/categories?post=2735"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/tags?post=2735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}