{"id":12755,"date":"2023-06-08T08:23:09","date_gmt":"2023-06-08T13:23:09","guid":{"rendered":"https:\/\/flevy.com\/blog\/?p=12755"},"modified":"2023-06-08T08:23:09","modified_gmt":"2023-06-08T13:23:09","slug":"the-viable-system-model","status":"publish","type":"post","link":"https:\/\/flevy.com\/blog\/the-viable-system-model\/","title":{"rendered":"The Viable System Model"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-12792\" src=\"http:\/\/flevy.com\/blog\/wp-content\/uploads\/2023\/05\/1522712871_tower-of-animals-wearing-business-suits-kodak-400_xl-beta-v2-2-2.png\" alt=\"\" width=\"768\" height=\"400\" srcset=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2023\/05\/1522712871_tower-of-animals-wearing-business-suits-kodak-400_xl-beta-v2-2-2.png 768w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2023\/05\/1522712871_tower-of-animals-wearing-business-suits-kodak-400_xl-beta-v2-2-2-300x156.png 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>Traditional organizational structures and management practices are characterized by a hierarchical model in which control and direction come from the top. \u00a0These structures and practices have become obsolete and cannot adapt in response to volatile market conditions.\u00a0 Another issue with this traditional hierarchy is inadequate and sporadic <a href=\"https:\/\/flevy.com\/browse\/marketplace\/structured-communication-presentation-development-and-storyboarding-96\">communication between the various tiers<\/a> of the organization.<\/p>\n<p><a href=\"https:\/\/flevy.com\/browse\/stream\/innovation\">Disruption through Innovation<\/a> and external environment is affecting businesses today like never before.\u00a0 Stafford Beer, a British operations research theorist and cybernetician, developed <a href=\"https:\/\/flevy.com\/browse\/flevypro\/viable-system-model-vsm-7157\">the Viable System Model (VSM)<\/a> to determine the chances of viability of a system or business during times of constant disruption and intense competition.<\/p>\n<p>As per Stafford Beer, organizations and systems are quite varied and complex and are controlled through multiple interconnected, interactive layers.\u00a0 The variety and complexity are directly proportional to the size of the organization. \u00a0Adaptability is one of the most prominent characteristics of viable systems and maintaining equilibrium with the environment is a must for viable entities.<\/p>\n<p>The Viable System Model views an organization as a complete system.\u00a0 This system must maintain equilibrium with its surroundings.\u00a0 When this equilibrium is disturbed, the organization ceases to be viable.\u00a0 The Viable System Model emphasizes that the <a href=\"https:\/\/flevy.com\/business-toolkit\/organizational-change\">ability to adapt to a dynamic environment<\/a> is crucial for the success of organizations.<\/p>\n<p>VSM advocates a flat and self-organizing organizational structure to facilitate swift and effortless implementation of change.\u00a0 Self-organizing systems or organizations are those that preserve a core sense of self and direction, indicating clear and meaningful goals that guide their decisions and actions.\u00a0 Self-organizing enterprises typically have multiple levels of purposes, each of which must be viable and maintained for the organization to operate effectively.<\/p>\n<p>A self-organizing system or enterprise is influenced by 3 key factors:<\/p>\n<ul>\n<li>Operations \u2013 integral to get things done.<\/li>\n<li>Management \u2013 critical to run operations.<\/li>\n<li>Environment \u2013 The context within which the other two factors operate.<\/li>\n<\/ul>\n<p>The challenges and uncertainties presented by the external environment are typically greater in number and complexity than the challenges faced within the organization&#8217;s day-to-day operations.\u00a0 Similarly, the complexity and diversity within the operations of an organization will always surpass the complexities within its management structure.<\/p>\n<p>The Viable System Model facilitates the following:<\/p>\n<ul>\n<li>Examining the internal and external equilibrium of an organization.<\/li>\n<li>Pinpointing shortcomings and issues.<\/li>\n<li>Improving organizational systems and processes.<\/li>\n<\/ul>\n<p>Stafford Beer outlined 5 components, or subsystems, of the VSM:<\/p>\n<ol>\n<li><strong>Operational Unit <\/strong><\/li>\n<li><strong>Management Level<\/strong><\/li>\n<li><strong>Coordination Level<\/strong><\/li>\n<li><strong>Cognitive Level<\/strong><\/li>\n<li><strong>Policy or Organization Ethos<\/strong><\/li>\n<\/ol>\n<p><a href=\"https:\/\/flevy.com\/browse\/flevypro\/viable-system-model-vsm-7157\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-12793\" src=\"http:\/\/flevy.com\/blog\/wp-content\/uploads\/2023\/06\/VSM-Flevy.png\" alt=\"\" width=\"1335\" height=\"752\" srcset=\"https:\/\/flevy.com\/blog\/wp-content\/uploads\/2023\/06\/VSM-Flevy.png 1335w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2023\/06\/VSM-Flevy-300x169.png 300w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2023\/06\/VSM-Flevy-1024x577.png 1024w, https:\/\/flevy.com\/blog\/wp-content\/uploads\/2023\/06\/VSM-Flevy-768x433.png 768w\" sizes=\"(max-width: 1335px) 100vw, 1335px\" \/><\/a><\/p>\n<p>These subsystems can be mapped to the elements of the organizational structure.<\/p>\n<p>Let\u2019s dive deeper into the first two components of VSM, for now.<\/p>\n<h2><strong>Subsystem 1: Operational Unit<\/strong><\/h2>\n<p>The first component of VSM\u2014the Operational Unit\u2014is responsible for the day-to-day operations and implementation of the operational processes.\u00a0 This component deals with carrying out the activities that directly contribute to the production of goods or services, or the fulfillment of the system&#8217;s objectives.<\/p>\n<p>The Operational Unit of the organization or system interacts with its environment, both internal and external, and receives feedback on its performance.\u00a0 It engages in communication and coordination with other subsystems of the VSM, both vertically (with higher-level systems) and horizontally (with other operational units). \u00a0Fostering open top-down and bottom-up communication helps organizations inculcate a culture of <a href=\"https:\/\/flevy.com\/browse\/flevypro\/stretch-collaboration-3422\">collaboration<\/a>, teamwork, and adaptability.<\/p>\n<h2><strong>Subsystem 2: Management Level <\/strong><\/h2>\n<p>The second subsystem of the VSM serves as the coordination and control mechanism that oversees the functioning of the Operational Unit and ensures its alignment with the overall objectives of the organization or system.\u00a0 The Management level ensures the required communication channels, information flow, and <a href=\"https:\/\/flevy.com\/browse\/flevypro\/strategic-decision-making-4011\">Decision Making<\/a> processes to facilitate cooperation and unity across different units.<\/p>\n<p>This component develops strategic plans, policies, and guidelines to guide the operations of the Operational Units. \u00a0It sets the overall direction and objectives for the system and ensures their effective communication and implementation.\u00a0 This level assesses the resource requirements of the units, assigns resources and budgets, and ensures optimal utilization and <a href=\"https:\/\/flevy.com\/browse\/flevypro\/performance-measurement-1702\">performance of operations<\/a> within the organization or system. \u00a0\u00a0It is responsible for the system&#8217;s adaptability and learning requirements.<\/p>\n<p>Interested in learning more about the other components or subsystems of VSM? You can download <a href=\"https:\/\/flevy.com\/browse\/flevypro\/viable-system-model-vsm-7157\">an editable PowerPoint presentation on the <strong>Viable System Model<\/strong> here <\/a>on the\u00a0<a href=\"https:\/\/flevy.com\/browse\">Flevy documents marketplace<\/a>.<\/p>\n<h2><strong>Do You Find Value in This Framework?<\/strong><\/h2>\n<p>You can download in-depth presentations on this and hundreds of similar business frameworks from the\u00a0<a href=\"https:\/\/flevy.com\/pro\/library\">FlevyPro Library<\/a>.\u00a0<a href=\"https:\/\/flevy.com\/pro\">FlevyPro<\/a>\u00a0is trusted and utilized by 1000s of management consultants and corporate executives.<\/p>\n<p>For even more best practices available on Flevy, have a look at our top 100 lists:<\/p>\n<ul>\n<li><a href=\"https:\/\/flevy.com\/top-100\/strategy\">Top 100 in Strategy &amp; Transformation<\/a><\/li>\n<li><a href=\"https:\/\/flevy.com\/top-100\/organization\">Top 100 in Organization &amp; Change<\/a><\/li>\n<li><a href=\"https:\/\/flevy.com\/top-100\/consulting\">Top 100 Consulting Frameworks<\/a><\/li>\n<li><a href=\"https:\/\/flevy.com\/top-100\/digital\">Top 100 in Digital Transformation<\/a><\/li>\n<li><a href=\"https:\/\/flevy.com\/top-100\/opex\">Top 100 in Operational Excellence<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Traditional organizational structures and management practices are characterized by a hierarchical model in which control and direction come from the top. \u00a0These structures and practices have become obsolete and cannot adapt in response to volatile market conditions.\u00a0 Another issue with this traditional hierarchy is inadequate and sporadic communication between the various tiers of the organization.&hellip;&nbsp;<a href=\"https:\/\/flevy.com\/blog\/the-viable-system-model\/\" rel=\"bookmark\"><span class=\"screen-reader-text\">The Viable System Model<\/span><\/a><\/p>\n","protected":false},"author":110,"featured_media":12792,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[408],"tags":[636,1136,1015,2,106,159,761,171,116,2366,3164,3163,1190],"class_list":["post-12755","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management-leadership","tag-communication","tag-decision-making","tag-disruption","tag-innovation","tag-leadership","tag-management","tag-operations-2","tag-organizational-structure","tag-performance","tag-purpose","tag-stafford-beer","tag-viable-system-model","tag-vsm"],"_links":{"self":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/12755","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/users\/110"}],"replies":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/comments?post=12755"}],"version-history":[{"count":4,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/12755\/revisions"}],"predecessor-version":[{"id":12796,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/12755\/revisions\/12796"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/media\/12792"}],"wp:attachment":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/media?parent=12755"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/categories?post=12755"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/tags?post=12755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}