{"id":1157,"date":"2014-12-22T13:21:15","date_gmt":"2014-12-22T18:21:15","guid":{"rendered":"http:\/\/flevy.com\/blog\/?p=1157"},"modified":"2014-12-23T12:12:55","modified_gmt":"2014-12-23T17:12:55","slug":"the-organizational-skill-compathy-part-6","status":"publish","type":"post","link":"https:\/\/flevy.com\/blog\/the-organizational-skill-compathy-part-6\/","title":{"rendered":"The Organizational Skill: COMPATHY (Part 6)"},"content":{"rendered":"

Note from the Editor: \u00a0This is the final\u00a0piece in a\u00a0series of \u00a06 articles written by the author, Vardar\u00a0\u00c7obano\u011flu. \u00a0The full series is a\u00a0compelling piece on\u00a0Organizational Behavior, Human Resources, and Corporate Management. \u00a0You can\u00a0read the other parts\u00a0and\u00a0find the author\u2019s other articles here<\/a>.<\/em><\/p>\n

* * * *<\/p>\n

A New Model for Achieving the Overall Performance and Labor Peace <\/strong><\/p>\n

The \u201craison d\u2019\u00eatre\u201d of a Business Enterprise is the Entrepreneur’s CONCEPT <\/em>or Goals it1<\/sup>\u00a0would like to realize through this entity. Modest Concepts\u00a0<\/em>can be achieved via the smallest Single Proprietorship where the Entrepreneur may even assume the roles and functions of the Managers and Employees. As Concepts <\/em>get more ambitious and consequently more complex in terms of Operations, Organization, Planning, Coordinating, and Control, the one-man show is not feasible anymore and the Business Enterprise requires additional People as Partners, Managers, and Employees, each with its own COMPETENCES<\/em> along with its Needs\/Wants, Resources, Skills\/Systems and Behavior.<\/p>\n

A new model for achieving the Entrepreneurial <\/em>Concepts\u00a0<\/em>with appropriate\u00a0Corporate Competences <\/em>while ensuring the Overall Performance and maintaining the Labor Peace with the concerned parties\u2019 respective satisfaction, is the OCTAHEDRAL MANAGEMENT APPROACH<\/em> (OMA)2<\/sup> where the 4 cardinal points (i.e. Resources=R, Skills\/Systems=SS, Needs\/Wants=NW and Behavior=B) are reciprocally shared by the Entrepreneurial (the Employer), Administrative (the Management) and Performing (the Employees) Constituents of the Business Enterprise as illustrated by the following prismatic configuration:<\/p>\n

\"octahedral_management_approach\"<\/p>\n

For this approach to function well and maintain its delicate balance, COMPATHY, <\/em><\/strong>as the Reciprocal Recognition <\/em><\/strong>of respective Competences <\/em><\/strong>through Responsive Constructive<\/em><\/strong> Communication, <\/em><\/strong>\u00a0should be definitely adopted and sincerely practiced by all parties in the Business Enterprise:<\/p>\n

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  1. If the Employer does not properly recognize<\/em> its Corporate Needs\/Wants, it will not be able to determine the Concept–<\/strong><\/em>related Goals and consequently the Overall Performance <\/strong>will remain at a standstill in the short-run, but subsequently decline as outperformed by the Competition. Loyal Managers and Employees might continue to contribute their best for some time, but then, they might leave in frustration and desperation. The sub-performers\u2019 greasings or the interest-seekers\u2019 fantasies might get credit instead of competent Managers\u2019 critical thinking or professional advisors\u2019 recipes, the decline accelerating and potential losses exponentially increasing along with wishful thinking, incapacity or dishonesty.<\/li>\n<\/ol>\n
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    1. If the Employer does not recognize<\/em> the insufficiency or strength of its own Resources and Skills\/Systems,it can not provide for or fully mobilize them, hence it may not optimize its Goals, and might go through the previous situations, sooner or later.<\/li>\n<\/ol>\n
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      1. If the Employer does not recognize<\/em> the excesses or lacks of its own or its Managers\u2019 and Employees\u2019 Behavior, the Labor Peace <\/strong>will deteriorate with gradually increasing reactions and counter-actions such as Lock-out vs Strike, Suppression and Aggression of all kinds, or good Managers and Employees will leave, at worst to the Competition.<\/li>\n<\/ol>\n
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        1. If the Employer does not recognize\u00a0<\/em>or properly communicate<\/em> its opinion on its Managers\u2019 and Employees\u2019 Resources and Skills\/Systems, it cannot make full use of their potential and consequently may:<\/li>\n<\/ol>\n