{"id":1132,"date":"2014-12-05T15:44:32","date_gmt":"2014-12-05T20:44:32","guid":{"rendered":"http:\/\/flevy.com\/blog\/?p=1132"},"modified":"2014-12-06T15:44:36","modified_gmt":"2014-12-06T20:44:36","slug":"the-organizational-skill-compathy-part-3","status":"publish","type":"post","link":"https:\/\/flevy.com\/blog\/the-organizational-skill-compathy-part-3\/","title":{"rendered":"The Organizational Skill: COMPATHY (Part 3)"},"content":{"rendered":"

Note from the Editor: \u00a0This is the third\u00a0of \u00a0series of \u00a06 articles written by the author, Vardar\u00a0\u00c7obano\u011flu. \u00a0The full series is a\u00a0compelling piece on\u00a0Organizational Behavior, Human Resources, and Corporate Management. \u00a0You can\u00a0read part 1<\/a>\u00a0and part 2 here<\/a>. \u00a0You can\u00a0find the author’s other articles here<\/a>.<\/em><\/p>\n

* * * *<\/p>\n

A Case of \u201cDefending Champion vs the Challenger,\u201d or \u201cCat-Mouse Play,\u201d or else \u201cDog Fight?\u201d<\/strong>
\n\"Fran\u00e7ois_Desportes_-_A_Dog_and_a_Cat_Fighting_in_a_Kitchen_Interior_-_WGA06322\"<\/p>\n

    \n
  1. In this scenario, Mr. Hart was the equal of Bing in Technical Skills when he was a fellow employee and because of his honesty or cowardice in refusing unconventional practices along with his Conceptual Skills, he got promoted to the Supervision position by the Management, but probably without a proper check or training on his Human Skills.<\/li>\n<\/ol>\n
      \n
    1. With this promotion, no matter the lowest Managerial Position in hierarchy, he probably lost or resigned from his Union Membership, but got rewarded with a raise in salary and fringe benefits, perhaps some bonus on the group\u2019s overall performance, as well. Things were quite well until he got married, but then, the budgetary needs of his new life style may have led to some unfair comparisons and unpleasant remarks of a demanding wife on his status and competence.<\/li>\n<\/ol>\n
        \n
      1. As the Market Demand was putting additional pressures on the Company to increase the production and deliveries, the Labor Contract with the Union was revised and a clause enabling \u201cthe employees to use any time-saving method or device to speed up the process while respecting the quality standards of the job\u201d, was added to this end. This revolutionary change has surely brought in unforeseen imbalances among employees\u2019 and supervisors\u2019 earnings, favoring the former.<\/li>\n<\/ol>\n
          \n
        1. Living through the dilemma of sincere personal values condemning the new practice as cheating, and fear of exposure with instability and inconsistency as he tolerates it under the household pressures, Mr. Hart helplessly assumes the status of a Passive Spectator than a vigilant Supervisor. On one hand, he does not want to permit the new Technical Skill under Bing\u2019s leadership as his authority is endangered by the latter\u2019s popularity due to his unscrupulous liberties as well as his singing abilities; on the other hand, he can not oppose, nor stop the new practice\u00a0 because of his Conceptual Skills, for Management tolerates it; but also benefitting from the group\u2019s efficiency, he leaves Bing\u2019s requests of transfer pending. With these unfortunate contradictions which are spotted for sure by the members of his group, and the resulting negative feelings of guilt, shame, jealousy and helplessness, his Human Skills deteriorate further as he \u201ceats his hearts out\u201d. The Star of Classical Boxing<\/strong> some time ago had now become the Defending Champ<\/strong> against the Ruthless Challenge of Bing \u201cthe Kid\u201d<\/strong> along with the new rules of \u201cKick Boxing!\u201d<\/strong><\/li>\n<\/ol>\n
            \n
          1. Up come the Quality Control Checker\u2019s repeated warnings, no matter his new-comer status, as Mr. Hart welcomes them as the long awaited Managerial go-ahead for exercising his Corporate Avenger<\/strong> role and equally mending his hurt feelings, and he starts the\u00a0 \u201cCat-Mouse Play\u201d:<\/strong> with no intentions whatsoever of setting himself free from his contradictory dependence on the indispensable performance of Bing \u201cthe Mouse\u201d<\/strong>, Hart \u201cthe Cat\u201d<\/strong> is given the unexpected opportunity of shaping Bing up. As if along with Eric Berne<\/strong>\u2019s Transactional Analysis (TA)<\/strong> and Thomas A. Harris<\/strong>\u2019 Parent-Adult-Child (PAC) <\/strong>approach in communicating, he starts the typical \u201cI\u2019m OK, You\u2019re Not OK!<\/strong>\u201d Parent-Child monologue in a demanding and unforgiving manner, well perceived and of course, disliked by Bing.<\/li>\n<\/ol>\n
              \n
            1. In line with David McClelland<\/strong>\u2019s 3-motive (Achievement<\/strong>, Affiliation <\/strong>and Power<\/strong>) theory in Behavior, Mr. Hart\u2019s profile seems to be characterized by the Dual Style of Equally Dominant Achievement and Power with Low Affiliation.Blinded by the ego satisfaction opportunity and sure of his victory, he can not foresee Bing\u2019s reactions and retaliations.<\/li>\n<\/ol>\n
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              1. Along with his \u201cMixed Profile\u201d of all three Equally Dominant Motives that account for his Conscious Professionalism, Bing tends to judge each situation on its merits, rather than responding to all events in the same characteristic manner. Since he is very intelligent, every action he undertakes has a preplanned explanation: his singing is a motivator for the group; and occasionally leaving the job a few minutes early and going down to the washroom is just that he had exceedingly fulfilled his morning quota of\u00a0 inspections. Neither one of the three motives predominates the other two, but whenever the opportunity arises, Bing capitalizes on High Achievement Style in order to maximize his gains, or on High Power Style in disregarding and disobeying Mr. Hart, and finally on High Affiliation Style in contracting his fellow workers\u2019 alliance against their Supervisor. Hence, depending on the circumstances, he goes in and out of the \u201cDog Fight<\/strong>\u201d that he had started when Mr. Hart was promoted.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

                Note from the Editor: \u00a0This is the third\u00a0of \u00a0series of \u00a06 articles written by the author, Vardar\u00a0\u00c7obano\u011flu. \u00a0The full series is a\u00a0compelling piece on\u00a0Organizational Behavior, Human Resources, and Corporate Management. \u00a0You can\u00a0read part 1\u00a0and part 2 here. \u00a0You can\u00a0find the author’s other articles here. * * * * A Case of \u201cDefending Champion vs the… The Organizational Skill: COMPATHY (Part 3)<\/span><\/a><\/p>\n","protected":false},"author":28,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[85],"tags":[530,535,536,538,537],"class_list":["post-1132","post","type-post","status-publish","format-standard","hentry","category-organization","tag-compathy","tag-david-mcclelland","tag-eric-berne","tag-thomas-a-harris","tag-transactional-analysis"],"_links":{"self":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/1132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/comments?post=1132"}],"version-history":[{"count":4,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/1132\/revisions"}],"predecessor-version":[{"id":1138,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/posts\/1132\/revisions\/1138"}],"wp:attachment":[{"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/media?parent=1132"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/categories?post=1132"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/flevy.com\/blog\/wp-json\/wp\/v2\/tags?post=1132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}