In a world where Customer Loyalty and Satisfaction are paramount, the Customer Effort Score (CES) emerges as a beacon guiding organizations to optimize their interactions. This article is centered around one of the most impactful Customer Experience metrics. the Customer Effort Score. CES plays a role in understanding the ease of customer interactions, thereby shaping […]
Tag Archives | Acquisition
Agile Talent Acquisition Strategy
As organizations develop rapidly, recruitment becomes a new problem. Recruiting is failing to stay up, even though its reputation depends on its ability to quickly react to changing business demands. Thus, recruiting executives must be adaptive in a very dynamic firm. We can use this 3-phase approach to construct agile procedures that are more responsive […]
M&A Turnaround Strategy
The impact of the global pandemic, volatile stock markets, and slowed economic outlook across the globe has hurt the performance of enterprises across the world. The scenario has forced leaders to consider undertaking Transformation of their strategy and operations significantly. The strategy to buy out troubled businesses and determining to fix the issues that upset […]
